Strategic Aerospace Key Account Manager – Singapore

Thales Group; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Thales Group in Singapore seeks a seasoned Key Account Manager to lead strategic engagement with aerospace and civil aviation accounts. You will represent Thales to key customers, build deep relationships, and drive growth across cross-functional teams.

Ideal candidates bring a decade of KAM experience in civil aviation and aerospace, with proven ability to coordinate with regulators, airports, and OEMs in Singapore.

Qualifications

• 10 years proven experience in Key Account Management specifically within civil aviation and aerospace sectors.
• Deep understanding of the Singapore aerospace ecosystem and civil aviation market dynamics.
• Has experience engaging with key stakeholders in civil aviation authorities, airport operators, and aerospace OEMs in Singapore.
• Proven capability of driving results across virtual teams and able to represent Thales Group as a whole.
• Strategic mindset with initiative, curiosity and autonomy.
• Acts as a strong team builder and communicates effectively.
• Ability to convince, persuade and negotiate, both internally & externally.

Responsibilities

• Represent Thales Group as the main point of contact for the key customer account.
• Develop strong customer intimacy with all levels of the customer organization, understanding stakes and vision and how Thales offers can support the customer’s business.
• Monitor competitive landscape and customer satisfaction to anticipate market needs and challenges.
• Define and execute the Key Account Plan with cross-functional stakeholders to achieve target account growth.
• Build and maintain a robust opportunity pipeline aligned with company strategy.
• Be the Voice-of-Customer to engage internal stakeholders and report customer insights.
• Orchestrate and lead the account team on strategic and tactical actions for the account plan.
• Support or lead the capture of opportunities in collaboration with Business Line Sales.
• Inform the account team and steering committee of customer satisfaction issues and help develop KPIs.
• Promote cross-BL synergies to maximise the value proposition of Thales’s offers.

Skills

Key Account Management

Aerospace

Civil Aviation

Stakeholder Engagement

Strategic Planning

Negotiation

Team Leadership

Job description

Thales Group in Singapore seeks a seasoned Key Account Manager to lead strategic engagement with aerospace and civil aviation accounts. You will represent Thales to key customers, build deep relationships, and drive growth across cross-functional teams.

Ideal candidates bring a decade of KAM experience in civil aviation and aerospace, with proven ability to coordinate with regulators, airports, and OEMs in Singapore.