Strategic Admissions & Yield Manager

Singapore Management University; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Singapore Management University is seeking an experienced admissions professional to support counselling activities for schools, programme clusters, and priority regions. You will advise prospective students, conduct information sessions with faculty, and assist conversion efforts to maximise offers and enrolments.

Role involves overseeing the end-to-end application process, scholarship support, and student pass handling, while collaborating with Deans, Academic Directors, and programme offices

Qualifications

• Bachelor's degree in Marketing, Business, Communications or related discipline; 3+ years in admissions, student services, or programme management preferred.
• Strong understanding of admissions processes, policies and QA standards in higher education.
• Experience with CRM and SIS systems; ability to manage data integrity and automate workflows.

Responsibilities

• Provide admissions counselling to assigned Schools, programmes and regions.
• Advise prospective students and admitted candidates; conduct information sessions with faculty; support conversion efforts.
• Oversee end-to-end application process including document checks, credential verification, interviews and offers.
• Support scholarships/financial aid administration to assist decision-making and yield.
• Manage student passes applications for assigned programmes; resolve related issues.
• Track SLAs and analytics to inform admissions and recruitment strategies; provide admin support to teams.

Skills

Communication skills

Interpersonal skills

Advisory skills

Analytical mindset

Project management

Attention to detail

Education

Bachelor's degree in Marketing/Business/Communications

Tools

CRM systems

Student Information Systems

Data analysis tools

Job description

Singapore Management University is seeking an experienced admissions professional to support counselling activities for schools, programme clusters, and priority regions. You will advise prospective students, conduct information sessions with faculty, and assist conversion efforts to maximise offers and enrolments.

Role involves overseeing the end-to-end application process, scholarship support, and student pass handling, while collaborating with Deans, Academic Directors, and programme offices