Strategic Accounts Service & Logistics Manager

BEATHCHAPMAN (PTE. LTD.); Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

BeathChapman Pte Ltd in Singapore is hiring a Customer Service Assistant Manager to own the relationship and service performance for a portfolio of regional strategic accounts. You will act as the trusted advisor while driving operational delivery from demand forecasting to order fulfilment.

You will manage forecasts, orders and shipment data; lead regular reviews on forecasting, on-time delivery, quality, revenue impact and asset performance; identify growth and partner with sales to convert

Qualifications

• Experience in planning, operations, logistics and third-party provider management.
• Experience in account management or customer-facing roles.
• Excellent communication and problem-solving abilities in a dynamic environment.

Responsibilities

• Own the relationship and service performance for a portfolio of regional strategic accounts.
• Manage forecasts, orders and shipment data for each account.
• Lead regular reviews covering forecasting, on-time delivery, quality, revenue impact and asset performance.

Skills

Strong communication skills

Problem solving

Supply chain background

Account management experience

Job description

BeathChapman Pte Ltd in Singapore is hiring a Customer Service Assistant Manager to own the relationship and service performance for a portfolio of regional strategic accounts. You will act as the trusted advisor while driving operational delivery from demand forecasting to order fulfilment.

You will manage forecasts, orders and shipment data; lead regular reviews on forecasting, on-time delivery, quality, revenue impact and asset performance; identify growth and partner with sales to convert