Strategic Account Program Lead — Cloud & Service Providers

SCHNEIDER ELECTRIC SINGAPORE PTE LTD; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

Schneider Electric Singapore Pte Ltd is seeking a C&SP Regional Strategic Account Program Manager to translate SAE/RKAM strategies into a unified, global program. You will coordinate global stakeholders, provide executive visibility, and ensure the program delivers differentiated value across the Cloud & Service Provider segment.

In this role you will lead governance, develop dashboards, and drive cross-functional progress, with travel up to 25% and a focus on long-range transformation rather

Qualifications

• Minimum 8 years leading large, complex, multi-geography programs
• Program Leadership: govern programs aligned with strategic account direction
• Customer Facing Experience: lead executive reviews and strategic engagements
• Internal Network: influence across global functions
• Risk, Challenge & Opportunity Assessment: identify risks and opportunities
• Strategic Acumen: understand strategic account planning terms
• Data Driven Communication: use data to craft clear messages
• Digital Proficiency: dashboards, analytics, collaboration tools
• Software Proficiency: Smartsheet and Microsoft Suite
• Communication Skills: executive storytelling and influencing capabilities
• Strategic Thinking: long-range thinking
• Organizational Skills: strong prioritization and time management
• Action Oriented: proactive and accountable
• Flexibility: adaptable to changing priorities
• Collaborative Attitude: cross-functional collaboration
• Cultural Sensitivity: work across regions
• Data Center Knowledge: understanding of data centers
• Certification (Advantageous): PMP preferred
• Ability to travel globally: up to 25%

Responsibilities

• Leads mission-based initiatives that drive improvements in customer experience and strategic value realization
• Shapes long-term strategy and aligns internal and external stakeholders around priorities
• Communicates strategy and value to executives, driving engagement and alignment
• Uses data and dashboards to elevate executive visibility and inform decisions
• Develops tools, dashboards, and documentation for consistent visibility and alignment
• Drives adoption of best practices to improve consistency and efficiency across account experience
• Tracks and supports growth initiatives defined by SAE/RKAM
• Continuously innovates to strengthen Schneider Electric’s value proposition
• Prepares for business reviews with clear scorecard metrics and strong storytelling
• Supports cross-functional integration across stakeholders and global playbooks
• Documents and governs the digital account playbook, ensuring inputs from operations
• Ensures customer issues are understood and resolved with lessons learned
• Builds and manages strategic customer-facing dashboards to enhance transparency
• Leads onboarding for new account team members and supports international expansion

Skills

Strategic account program leadership

Customer facing experience

Internal cross-functional influence

Data-driven communication

Digital dashboards

Smartsheet

Microsoft Office

Executive storytelling

Travel up to 25%

Tools

Smartsheet

Microsoft Office

Job description

Schneider Electric Singapore Pte Ltd is seeking a C&SP Regional Strategic Account Program Manager to translate SAE/RKAM strategies into a unified, global program. You will coordinate global stakeholders, provide executive visibility, and ensure the program delivers differentiated value across the Cloud & Service Provider segment.

In this role you will lead governance, develop dashboards, and drive cross-functional progress, with travel up to 25% and a focus on long-range transformation rather