Strategic Account Manager, Financial Services - AI SaaS

BetterCloud; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

AlphaSense in Singapore is seeking an Account Manager for Financial Services to develop three-dimensional relationships with hedge funds, asset managers, investment banks, and private equity firms.

You will be the primary contact for inbound queries, outbound engagement, and renewal discussions, collaborating with account executives to uncover growth opportunities and expand AlphaSense’s footprint within each client account.

Qualifications

• Business proficiency in Chinese/Mandarin and English is required.
• Relationship-driven with Fortune 1000 or financial services client experience.
• Subject matter expert with strong business acumen and processes.
• Energetic, creative, and quick to learn in a SaaS environment.
• Committed to delivering results with grit and initiative.
• Strong oral, written, and presentation communication skills.

Responsibilities

• Maximize retention across the book of business.
• Drive adoption of AlphaSense solutions within client units to uncover opportunities.
• Identify revenue at risk and position the company to prevent churn.
• Forecast retention rates and collaborate with AEs on growth.
• Understand client business roles, projects, metrics for effective messaging.
• Cultivate relationships with users and stakeholders as a partner.
• Conduct Business Reviews and onboard/train new users.
• Gather value stories for product, marketing, and sales impact.

Skills

Mandarin

Relationship management

SaaS knowledge

Communication skills

Business acumen

Curiosity / learning

Results-driven

Job description

AlphaSense in Singapore is seeking an Account Manager for Financial Services to develop three-dimensional relationships with hedge funds, asset managers, investment banks, and private equity firms.

You will be the primary contact for inbound queries, outbound engagement, and renewal discussions, collaborating with account executives to uncover growth opportunities and expand AlphaSense’s footprint within each client account.