Store Sales & Operations Leader

sm land pte. ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

sm land pte. ltd. is seeking a proactive store manager to lead sales, budgeting, inventory control, and staff supervision at our Singapore location.

You will develop and enforce operating policies, analyze performance data, negotiate with suppliers, and ensure excellent customer service to maintain a competitive edge.

The role emphasizes coaching, compliance, and driving profitability through strategic decisions and effective people management.

Responsibilities

• Develop and implement strategies to drive sales and increase profitability.
• Manage the supermarket's budget, including monitoring expenses and minimizing waste.
• Ensure that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.
• Hire, train, and supervise supermarket staff, ensuring that they provide excellent customer service and follow company policies and procedures.
• Develop and enforce operational policies and procedures to maintain a safe and clean environment for staff and customers.
• Monitor and analyze sales and customer data to identify trends and opportunities for improvement.
• Collaborate with suppliers and negotiate contracts to ensure competitive pricing and quality products.
• Resolve customer complaints and ensure a high level of customer satisfaction.
• Stay informed about market trends, new products, and competitors to make informed business decisions and maintain a competitive edge.
• Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth.

Job description

sm land pte. ltd. is seeking a proactive store manager to lead sales, budgeting, inventory control, and staff supervision at our Singapore location.

You will develop and enforce operating policies, analyze performance data, negotiate with suppliers, and ensure excellent customer service to maintain a competitive edge.

The role emphasizes coaching, compliance, and driving profitability through strategic decisions and effective people management.