Retail Store Lead — Brand Experience & Ops

Talent Harbor

Singapore

On-site

SGD 42,000 - 68,000

Full time

3 days ago

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Job summary

Tanlet Harbor Pte Ltd in Singapore seeks an energetic Store Operations Lead to drive daily store activities, exceed monthly and quarterly sales targets, and uphold brand standards across visuals and merchandising.

You will coach and motivate the retail team, deliver outstanding customer service, manage inventory and reports, and collaborate with HQ on brand campaigns, while maintaining a positive, customer-centric atmosphere aligned with FUN DREAM's values.

Qualifications

Strong leadership, communication, and people management skills.
Passionate about retail, customer service, and brand storytelling.
Detail-oriented, responsible, and able to work independently.
Willing to work on weekends and public holidays as part of a rotating schedule.

Responsibilities

Lead daily store operations to achieve monthly and quarterly sales targets.
Manage, motivate, and train the retail team to deliver excellent service and brand experience.
Ensure proper merchandising and visual presentation aligned with brand standards.
Monitor inventory levels, manage stock replenishment, and report any discrepancies.
Handle administrative duties, sales reports, and performance analysis.
Maintain a positive, customer-centric atmosphere that reflects FUN DREAM's brand values.
Support promotional events and collaborate with HQ on brand campaigns.