Store Manager - Food Service & Guest Experience

Boost Juice Bars Singapore; Singapore; Presencial; SGD 18 000 - 23 000; Tempo integral

Resumo da oferta

Lovelife Ventures Pte. Ltd., operating Boost Juice Bars Singapore, seeks a proactive Shift Lead to join our team. You will supervise daily store operations, ensure fast, friendly service, and uphold brand standards while engaging customers and delivering the Boost Experience.

Responsibilities include training and coordinating staff, managing opening/closing duties, maintaining cleanliness and food safety per the Operations Manual, and supporting promotions and stock management.

Qualificações

• Customer service experience desirable.
• Ability to train and coordinate a team.
• Knowledge of food safety and HACCP principles.

Responsabilidades

• Deliver exceptional customer service with warmth to create a Boost Experience.
• Develop and share product knowledge to assist customers effectively.
• Ensure staff arrive on time and communicate staffing issues to management.
• Maintain team appearance and uniform standards per guidelines.
• Monitor training completion using BEN and OPG systems.
• Open/close the store at scheduled times and manage shift transitions.
• Schedule breaks to ensure smooth operations and 30-minute breaks.
• Maintain accurate daily staff hours records for all on-shift team members.
• Participate in store promotional activities and off-site events as directed.
• Maintain cleanliness and hygiene per SOPs and the Operations Manual.
• Prepare products following approved procedures with high-quality ingredients.
• Monitor stock levels and escalate shortages to management.
• Contribute to a safe and healthy work environment and report issues promptly.
• Assist in driving sales through customer focus and upselling.

Conhecimentos

Customer service

Team supervision

Food safety

Ferramentas

BEN system

OPG

Descrição da oferta de emprego

Lovelife Ventures Pte. Ltd., operating Boost Juice Bars Singapore, seeks a proactive Shift Lead to join our team. You will supervise daily store operations, ensure fast, friendly service, and uphold brand standards while engaging customers and delivering the Boost Experience.

Responsibilities include training and coordinating staff, managing opening/closing duties, maintaining cleanliness and food safety per the Operations Manual, and supporting promotions and stock management.