Guest Experience Lead – Café & Grocer

SURREY HILLS HOLDINGS (PRIVATE LIMITED); Singapore; On-site; SGD 17,000 - 22,000; Part time

Benefits offered by this job

Staff meals

Outlet discounts

Job summary

Surrey Hills Grocer in Singapore is seeking a friendly Service Ambassador to support daily outlet operations. You will serve food and beverages, handle cashier duties, and help maintain cleanliness and safety standards to delight customers.

This casual role offers staff meals and outlet discounts, with training on F&B procedures and hygiene. You will work in a fast-paced café and grocer setting, delivering excellent service during shift hours.

Qualifications

• Experience in service or hospitality preferred.
• Customer-facing communication skills essential.
• Awareness of basic food hygiene practices encouraged.

Responsibilities

• Support outlet manager in daily tasks to ensure smooth operations.
• Serve food and beverages to customers following standards.
• Deliver courteous customer service and respond to needs promptly.
• Maintain hygiene and cleanliness to uphold cafe reputation.
• Assist in front-of-house setup and closing duties, including cashier duties.
• Adapt quickly in a fast-paced environment.

Skills

Customer service

Cashier operations

Food handling

Job description

Surrey Hills Grocer in Singapore is seeking a friendly Service Ambassador to support daily outlet operations. You will serve food and beverages, handle cashier duties, and help maintain cleanliness and safety standards to delight customers.

This casual role offers staff meals and outlet discounts, with training on F&B procedures and hygiene. You will work in a fast-paced café and grocer setting, delivering excellent service during shift hours.