Outlet Leader: F&B Ops & Team Growth

surrey hills holdings (private limited); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Surrey Hills Grocer in Singapore is seeking an experienced Restaurant Manager to lead operations across our grocer, café and restaurant experiences. You will be responsible for guiding the team, upholding service standards, and driving sales while ensuring high-quality guest experiences.

Key duties include hiring and coaching staff, managing inventory and budgets, maintaining food safety and SOP compliance, and delivering warm hospitality to every guest.

Qualifications

• Proven restaurant management experience with strong F&B operations knowledge.
• Excellent leadership and interpersonal skills to motivate a team.
• Strong customer service orientation and problem-solving abilities.

Responsibilities

• Lead and develop restaurant teams across our grocer, café and restaurant outlets.
• Set attendance, grooming and behaviour standards; manage disciplinary matters when needed.
• Ensure guest satisfaction through warm hospitality and proactive service.
• Oversee outlet performance incl. sales reporting, budgets, and cost control.
• Manage inventory, ordering, receiving and stock-take; liaise with suppliers.
• Ensure safety, hygiene, and SOP compliance across all outlets.

Skills

Leadership

Customer service

Team management

Problem-solving

Job description

Surrey Hills Grocer in Singapore is seeking an experienced Restaurant Manager to lead operations across our grocer, café and restaurant experiences. You will be responsible for guiding the team, upholding service standards, and driving sales while ensuring high-quality guest experiences.

Key duties include hiring and coaching staff, managing inventory and budgets, maintaining food safety and SOP compliance, and delivering warm hospitality to every guest.