Store Manager: Lead, Grow & Earn Commission Bonuses

Love, Bonito

Singapore

On-site

SGD 55,000 - 75,000

Full time

14 days+
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Benefits offered by this job

Full corporate insurance inclusive of 
Dental
Attractive monthly commissions for ASM
Performance bonus for SM
Fully stocked pantry
Staff discounts
No corporate-BS culture

Job summary

Love, Bonito in Singapore is seeking an energetic Assistant Store Manager to lead a 30-40 person retail team across our stores. You will drive sales, coach staff, and ensure a superb customer experience while upholding LB values.

You’ll collaborate with Commercial, Operations, Marketing and People & Culture to deliver results, manage shifts, schedule, inventory, and stock control, and help shape a vibrant, no-corporate-BS culture that empowers people to grow.

Qualifications

  • 5 years of experience in the retail industry.
  • 3 years of experience in managing a retail team(s) - both front and back of house
  • Extremely customer-centric and genuinely enjoys serving and getting to know customers better
  • Strong leadership and interpersonal skills, able to motivate and lead the retail team
  • Numerate and tech-savvy
  • Open to working various shifts and able to work 5 days a week (including weekends and public holidays). Weekends are where all the magic happens!

Responsibilities

  • Meet sales goals by leading, managing, mentoring, and providing feedback to a team of full-time and part-time retail associates
  • Inspire and motivate team to work towards a collective goal
  • Collaborate closely with all other functional team leads, in particular Commercial, Operations, Marketing and People & Culture
  • Manage the day-to-day store operations to ensure a seamless and smooth customer experience
  • Develop, improve and optimise retail processes to improve productivity and store operations
  • Oversee general store administration and ensure compliance with policies and procedures, including goods receiving & transfers and cashier balancing
  • Oversee store inventory levels and ensure the highest level of inventory accuracy by monitoring, scheduling and ordering inventory as required
  • Conduct Stock Taking exercises at several intervals in the year, or as and when required
  • Maintain outstanding store conditions and work closely with the Visual Merchandising team to optimize displays in-store
  • Conduct manpower resource planning for both permanent and temporary retail staff; manage shift schedules and retail staff budget to achieve optimal staffing levels for excellence in the brand's customer experience, according to peak hours, days, and seasonality
  • Recruit, coach, and build a robust team of Part Time and Full Time employees who strongly believe and live out the LB vision and mission
  • Inspire and enable the team to provide a top notch and considerate service to all customers through training and mentoring
  • Develop strategies to enhance the store customer experience and drive sales performance by conducting weekly business reviews to expand our customer base, increase store traffic and optimize profitability.
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)

Skills

Leadership
Customer-centric
Interpersonal skills
Numeracy
Tech-savvy
Shift planning

Job description

Love, Bonito in Singapore is seeking an energetic Assistant Store Manager to lead a 30-40 person retail team across our stores. You will drive sales, coach staff, and ensure a superb customer experience while upholding LB values.

You’ll collaborate with Commercial, Operations, Marketing and People & Culture to deliver results, manage shifts, schedule, inventory, and stock control, and help shape a vibrant, no-corporate-BS culture that empowers people to grow.

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