Store Manager / Assistant Store Manager (Fashion Retail)

StyleLab Pte Ltd; Singapore; Presencial; SGD 61.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dental allowance

Uniform allowance

Performance allowance

Sales commission

Birthday leave

Staff discount

AWS/Bonus

Descripción de la vacante

StyleLab Pte Ltd is seeking a store supervisor to lead a fast-paced retail team and uphold our luxury brand image in Singapore. You will drive sales, manage inventory, and ensure outstanding customer service across daily store operations.

The ideal candidate has 5–7 years in retail with at least 4 years in supervision, fluent English and Mandarin, and proven staff leadership. A strong team player with a proactive attitude is essential.

Formación

• 5–7 years' experience in retail with at least 4 years in shop supervision.
• Luxury retail experience is preferred.
• Strong staff management capabilities.
• Excellent English and Mandarin communication.
• Self-motivated, hardworking, team player and enthusiastic.

Responsabilidades

• Ensure smooth store daily operation and maintain positive brand image.
• Drive sales by setting and achieving store targets.
• Analyze data and strategies to enhance the business.
• Hire, train and coach store staff to build a high-performing team.
• Identify and manage performance issues.
• Manage in-store inventory and coordinate with logistics for stock replenishment.
• Deliver excellent customer service and handle feedback or complaints.
• Submit daily sales reports and weekly performance summaries.

Conocimientos

Retail leadership

Staff management

Mandarin proficiency

English proficiency

Customer service

Descripción del empleo

As part of our Sales team, we expect you to be able to work in a fast-paced environment and keep up with latest fashion trends. You must complete tasks with a positive and motivating attitude.

Responsibilities

• Ensure smooth store daily operation and maintain positive brand image, including merchandising and visual presentation
• Drive sales performance and profitability by setting and achieving store sales targets
• Analyze key data and strategies to enhance the business
• Responsible for hiring, training and coaching to the store staff. Develop a high-performing retail team through strong communication, effective manpower planning, performance management and training
• Identify and manage any performance issues according to company standard
• Manage in-store inventory, coordinate with logistic and warehouse team on stock replenishment and stock transfer to ensure timely supply to retail locations
• Deliver excellent customer service, maintain customer relations and professional handling of customer feedback or complaints
• Submit daily sales reports, inventory updates, and weekly store performance summaries

Requirements

• 5-7 years' experience in retail industry with at least 4 years at shop supervisory level
• Previous experience in Luxury sector is preferred
• Strong ability in staff management
• Good communications skills in English and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Self-motivated, hardworking, mature, strong team work and enthusiastic attitude

Benefits

• Dental Allowance
• Uniform Allowance
• Performance Allowance
• High Sales Commission and Monthly Target Incentive
• Birthday Leave
• Staff Discount
• AWS/Bonus