Store Manager: Lead a Customer‑First Brand Experience

COTTON ON SINGAPORE PTE. LTD.; Singapore; On-site; SGD 72,000 - 96,000; Full time

Benefits offered by this job

Brand discounts

Career growth

Wellness support

Family discounts

Incentives

Returnity program

Job summary

Cotton On Singapore is seeking a Store Manager to lead a dynamic team in our flagship store. You will embed a culture that delivers exceptional customer service and drives brand moments across the store.

You will coach store management, schedule and wage planning, and partner with Field VM and Merch to convert insights into memorable shopping experiences. You’ll also champion the Cotton On Foundation and foster wellness, engagement, and performance within the team.

Qualifications

• Proven leadership in retail or store environment.
• Customer-first mindset with team development.
• Ability to coach and motivate diverse teams.

Responsibilities

• Lead and embed a culture that builds a team of engaged product and Brand ambassadors within your store
• Enable and empower your Store Management team who are customer first, people focused, and results driven
• Coach your team to deliver multiple Brand moments and an elevated flagship experience for our customer to shop seamlessly throughout your store
• Identify your team's development needs and motivators to drive wellness, engagement and performance to build our bench for future succession
• Work with your Field VM and Merch partners to provide customer and store insights to drive results and to create great experiences for our customer
• Manage store schedules and wages effectively to achieve productivity and wage targets
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

Job description

Cotton On Singapore is seeking a Store Manager to lead a dynamic team in our flagship store. You will embed a culture that delivers exceptional customer service and drives brand moments across the store.

You will coach store management, schedule and wage planning, and partner with Field VM and Merch to convert insights into memorable shopping experiences. You’ll also champion the Cotton On Foundation and foster wellness, engagement, and performance within the team.