Retail Team Leader: Customer Experience & Growth

Join; Singapore; On-site; SGD 33,480 - 50,220; Full time

Job summary

A retail company in Singapore is seeking an Assistant Store Manager to oversee daily store functions and lead a sales team. Responsibilities include ensuring customer satisfaction, managing store presentations, and implementing sales plans. The ideal candidate should have a passion for retail, be tech-savvy, and possess strong communication skills. The role requires fluency in English, and the ability to work in a dynamic environment. Successful management of staff and sales targets is essential.

Qualifications

• Passion for the retail industry.
• Tech savvy with good knowledge of IT/digital technology.
• Fluency in English and other languages is a plus.

Responsibilities

• Assist and report to Store Manager to manage daily store operations.
• Supervise and manage a team of sales staff for excellent customer service.
• Handle client enquiries, concerns, and complaints.

Skills

Customer service

Team building

Communication skills

IT/digital technology

Tools

MS Office

Job description

A retail company in Singapore is seeking an Assistant Store Manager to oversee daily store functions and lead a sales team. Responsibilities include ensuring customer satisfaction, managing store presentations, and implementing sales plans. The ideal candidate should have a passion for retail, be tech-savvy, and possess strong communication skills. The role requires fluency in English, and the ability to work in a dynamic environment. Successful management of staff and sales targets is essential.