Store Assistant

OKAY PTE. LTD.; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

OKAY PTE. LTD. invites applications for a Store Assistant to help customers identify and purchase items, keep the store organized, and create appealing displays. You will deliver friendly service and support sales targets.

You will handle POS transactions, restock shelves, supervise visual merchandising, and assist in training staff. The role requires high school completion, retail experience, and the ability to work flexible hours including evenings and weekends.

Qualifications

• High school diploma or GED preferred.
• Retail sales experience required.
• Ability to stand for extended periods.
• Experience with labeling & pricing equipment and POS software.
• Able to work in a fast-paced environment.
• Excellent organizational and communication skills.
• Exceptional customer service skills.
• Detail-oriented; strong sales focus.
• Retail management experience preferred.
• Able to work opening hours including evenings, holidays, weekends.

Responsibilities

• Assist customers in identifying and purchasing items.
• Restock the retail space.
• Create appealing merchandise displays.
• Run cash register / POS transactions.
• Meet store and personal sales targets.
• Maintain data accuracy in client books.
• Deliver exceptional service and uphold brand standards.
• Monitor store security and health/safety procedures.
• Assist in staff training and inductions.
• Receive and verify new shipments.
• Ensure visual merchandising and store cleanliness.
• Work with Store Manager on policy adherence.
• Support recruiting goals.

Skills

Retail sales experience

Customer service

Communication skills

Organization skills

Attention to detail

Stand for long periods

POS software

Labeling & pricing equipment

Work under pressure

Time flexibility

Retail management experience

Education

High school diploma

Tools

Pricing equipment

Job description

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store's sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff's client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).