Store Assistant

JAWATH ALI PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

JAWATH ALI PTE. LTD. in Singapore is seeking a Store Assistant to help customers, restock merchandise, and create attractive displays. You will operate the cash register and POS, meet sales targets, and ensure the store runs smoothly in a high-energy retail environment.

The role emphasizes delivering exceptional customer service, maintaining store standards, and supporting new-hire inductions. The position requires flexibility to work within opening hours including evenings and weekends.

Qualifications

• High school diploma or GED preferred.
• Proven retail sales experience.
• Ability to stand for extended periods.
• Ability to use labeling and pricing equipment and POS software.
• Ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Retail management experience preferred.

Responsibilities

• assists customers in identifying and purchasing items.
• Run Cash Register and POS systems.
• Drive achievement of store sales targets and personal goals.
• Restock and maintain visual merchandising.
• Monitor data in sales staff client books and propose action plans.
• Facilitate staff trainings and inductions.
• Deliver exceptional service and maintain customer relationships.
• Identify performance issues and enforce policy with Store Manager.
• Keep the store fully stocked and ensure store conditions are optimal.
• Receive and verify new shipments and ensure security and safety procedures.

Job description

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store's sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff's client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).