STORE ASSISTANT

WOODS CAFE PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

WOODS CAFE PTE. LTD. seeks a Store Assistant in Singapore to help customers find products, restock shelves, and create appealing displays. You will drive sales, maintain merchandising standards, and support daily store operations with a focus on customer satisfaction.

The role requires a positive attitude, good communication, and the ability to work in a fast-paced environment. Prior retail experience and familiarity with POS systems are preferred.

Qualifications

• High school diploma or GED preferred.
• Proven retail sales experience.
• Ability to stand for extended periods.
• Experience using POS software.
• Ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication and exceptional customer service.
• Detail-oriented approach.
• Previous specialty retail management experience preferred.
• Retail background with management experience is a plus.
• Ability to work under pressure.
• Available to work during opening hours (evenings, holidays, weekends).

Responsibilities

• Assist customers in identifying and purchasing items.
• Restock the retail space and maintain merchandising displays.
• Meet store and individual sales targets.
• Ensure data quality in sales records and collaborate on action plans.
• Conduct staff trainings and inductions.
• Provide excellent customer service and manage customer relationships.
• Identify performance issues and escalate as needed.
• Keep the store fully stocked and maintain store conditions.
• Operate cash registers and POS systems.
• Receive and verify new shipments.
• Enforce store policies and health and safety procedures.

Skills

Customer service

Communication

Organizational skills

Detail-oriented

Fast-paced work

Stand for long hours

Education

High school diploma or GED

Tools

POS software

Labeling/pricing equipment

Job description

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store’s sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).