Store Assistant

ABDUS SALAM ROJAK PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

ABDUS SALAM ROJAK PTE. LTD. is seeking a Store Assistant to support customers, manage stock, and create appealing displays in our Singapore store. You will help customers identify items, restock shelves, and drive sales while upholding brand service values and policies.

The role requires strong communication, organizational skills, and experience in a fast-paced retail environment. You will work on the shop floor, handle POS operations, and assist with staff inductions and daily store tasks.

Qualifications

• High school diploma or GED preferred.
• Proven retail sales experience.
• Ability to stand for extended periods.
• Ability to use labeling and pricing equipment as well as POS software.
• Ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• Ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

• Assist customers in identifying and purchasing items.
• Restock the retail space and maintain visual merchandising.
• Drive store sales targets and individual sales goals.
• Maintain quality data in sales staff records and propose action plans.
• Support staff trainings and new hire inductions.
• Deliver exceptional service and uphold brand standards.
• Operate cash registers and POS machines.
• Receive and verify new shipments.

Skills

Retail sales

Customer service

Cash handling

Merchandising

Communication

Organizational skills

POS software

Stamina

Teamwork

Education

High school diploma

Tools

Labeling equipment

Pricing equipment

Job description

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store's sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff's client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).