STORE ASSISTANT

SSDM SERVICES & TRADING PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

SSDM SERVICES & TRADING PTE. LTD. is seeking a friendly Store Assistant to join our Singapore store. You will help customers choose items, restock shelves, and create attractive displays to boost sales and satisfaction.

You will operate the cash register, assist in achieving sales targets, maintain stock, and ensure store standards while delivering excellent service and upholding brand values. Strong communication and a willingness to work opening hours are essential.

Qualifications

• High school diploma or GED preferred.
• Proven retail sales experience.
• Ability to stand for extended periods.
• Able to use labeling and pricing equipment as well as POS software.
• Work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience preferred.
• Retail background preferred—previous management experience.
• Ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

• Assist in achieving store sales targets.
• Run Cash Register.
• Drive the achievement of the store’s sale targets while also meeting individual sales goals.
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy.
• Monitor data quality in the sales staff’s client books and propose action plans.
• Facilitate staff trainings and inductions.
• Deliver exceptional service to all clientele while upholding brand standards.
• Identify performance issues and policy violations with Store Manager.
• Keep the store fully stocked.
• Maintain visual merchandising and store conditions.
• Deliver exceptional sales services for customer satisfaction.
• Interact with customers and identify needs and preferences.
• Operate cash registers and POS machines.
• Receive and verify new shipments.
• Enforce in-store security and health and safety procedures.
• Perform other duties as assigned by the director.

Skills

Customer service

Communication

Organizational skills

Ability to work under pressure

Education

High school diploma or GED

Tools

POS software

Labeling equipment

Job description

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

Store Assistant duties and responsibilities

• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store’s sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff’s client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).