Store Assistant

IRFANA PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

IRFANA PTE. LTD. is seeking a Store Assistant to help customers find items, process purchases, and keep the store well-stocked and visually appealing. You will contribute to a friendly shopping environment and assist in achieving sales targets in a fast-paced setting.

The role emphasizes exceptional customer service, efficient cash handling, and proper merchandising while upholding brand standards and safety procedures.

Qualifications

• High school diploma or GED preferred.
• Proven retail sales experience.
• Ability to stand for extended periods.
• Able to work in a fast-paced environment.
• Strong organizational and communication skills.

Responsibilities

• Assist customers in identifying and purchasing items.
• Restock retail space and maintain visual merchandising.
• Operate cash registers and POS systems.
• Drive store sales while meeting personal targets.
• Maintain data quality in sales staff client books and follow up actions.
• Deliver exceptional service and uphold brand standards.
• Support store manager with trainings and new hire inductions.

Skills

Retail experience

Customer service

POS software

Communication

Organizational skills

Education

High school diploma

Tools

POS software

Cash registers

Job description

Store Assistant duties and responsibilities

Our company is seeking an enthusiastic Store Assistant to work in our store. Duties include helping our customers identify and purchase items, restocking the retail space, and creating appealing merchandize displays. The ideal candidate will have a desire to provide excellent customer service and increase sales. Store Assistants ensure that retail operations are carried out effectively and efficiently for maximum customer satisfaction. Their day-to-day duties include:

• Assists in achieving store recruiting goals
• Run Cash Register
• Drive the achievement of the store's sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Monitor proper use and ensure the quality of data in the sales staff's client books, working with sales staff to propose action plans
• Facilitate staff trainings and new hire inductions, ensuring the proper follow up steps are taken
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Identifies performance issues and policy violations according to company policy and partners with the Store Manager
• Keeping the store fully stocked
• Maintaining the highest level of visual merchandising and store conditions
• Delivering exceptional sales services for improved customer satisfaction
• Interacting with customers and identifying their needs and preferences
• Operating cash registers and point-of-sale machines
• Receiving and verifying the quality and quantity of new shipments
• Enforcing in-store security and health and safety procedures and regulations
• Perform any other duties assigned by the director.

Store Assistant duties and requirements

• High school diploma or GED is preferred.
• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Detail-oriented.
• Previous specialty retail management experience, preferably in the outdoor industry
• Retail background preferred-previous management experience
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).