Stir-Fry Outlet Operations Lead

WOK HEY PTE. LTD.; Singapore; Sur place; SGD 39 000 - 61 000; Plein temps

Résumé du poste

WOK HEY PTE. LTD. is seeking a hands-on Kitchen Operations Manager to lead daily cooking, ensure quality, and drive customer satisfaction in a fast-paced F&B environment.

You will oversee staff scheduling, ensure SOP compliance, train new hires, manage inventory, and uphold hygiene standards while addressing guest concerns to enhance loyalty. Ideal candidates have 2–3 years of managerial experience in food & beverage, strong leadership and communication skills, and the ability to stay calm under

Qualifications

• At least 2 to 3 years of relevant food and beverage managerial experience.

Responsabilités

• Prepare stir fry dishes consistently following company standards to ensure product quality and customer satisfaction
• Oversee daily operational activities to maintain smooth workflow and timely service delivery
• Develop and manage staff duty rosters, assigning tasks to optimize team productivity and coverage
• Monitor and enforce staff adherence to Company Standard Operating Procedures (SOP) to maintain operational compliance
• Conduct comprehensive orientation and training programs for new staff to accelerate onboarding and skill development
• Coordinate inventory ordering and management with suppliers to maintain adequate stock levels and minimize waste
• Implement and uphold hygiene and cleanliness standards to ensure a safe and sanitary work environment
• Address and resolve customer complaints promptly to enhance customer experience and loyalty
• Execute additional duties as assigned by management to support business needs

Connaissances

Leadership

Communication

Staff management

Fast-paced environment

Description du poste

WOK HEY PTE. LTD. is seeking a hands-on Kitchen Operations Manager to lead daily cooking, ensure quality, and drive customer satisfaction in a fast-paced F&B environment.

You will oversee staff scheduling, ensure SOP compliance, train new hires, manage inventory, and uphold hygiene standards while addressing guest concerns to enhance loyalty. Ideal candidates have 2–3 years of managerial experience in food & beverage, strong leadership and communication skills, and the ability to stay calm under