Specialist, TM Uptake Management

Hapag-Lloyd; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Hapag-Lloyd is seeking an experienced logistics professional to optimize vessel and voyage utilization on designated services, collaborating with regional commercial and operations teams.

The role focuses on allocation and capacity management across ship systems and trades, liaising with ship planners and QSCs, and supporting cost reduction and schedule reliability. Strong analytical skills and stakeholder communication are essential.

Qualifications

• Experience in vessel utilization and capacity management in shipping.
• Familiarity with commercial guidelines and coordination with regional teams.
• Proactive problem solving with cost-control awareness.

Responsibilities

• Optimization of vessel/voyage utilization on designated services and trades.
• Allocation and Capacity Management on designated Ship Systems / Trades.
• Increase profitability and vessels’ utilization while minimizing costs (storages, renomination).
• Coordinate with ship planners on space-related topics and restrictions.
• Liaise with QSCs for CSB-related topics and PTO topics.
• Collaborate with TM Pricing & Steering on booking development and market conditions.
• Predict voyage utilization.
• Handle special cargo approvals (e.g. OOG, Flexi tank).
• Coordinate with Regions on contingency measures to reduce customer frustration.
• Support decisions to safeguard schedule reliability and cost efficiency.

Skills

Analytical

Stakeholder mgmt

Negotiation skills

Communication skills

MS Excel

PowerPoint

FIS

Qlik

Logistics coordination

Tools

MS Excel

PowerPoint

MS Office

FIS

Qlik

Job description

Optimization of vessel/voyage utilization on designated services and trades based on commercial guidelines in Coordination and cooperation with Regional Commercial and Operations, Area Commercial Steering, Customer Service/QSC, PTO and TSM.

Responsible for Allocation and Capacity Management on designated Ship Systems / Trades

Daily activity to increase profitability and vessels’ utilization as well as reducing operational costs to the minimum (storages, renomination)

Manage and optimize utilization for the vessel within Region South Europe across all allocation scopes (trades), all Geo Forms for full and MT containers

Liaising with ship planners (own or partner line) on space-related topics and operational restrictions (e.g. draft, ballast & bunker, stack weight, etc)

Liaising with QSCs for CSB-related topics (vessel balancing) as well as PTO topics (e.g. terminal build up, load lists)

Close cooperation with TM Pricing & Steering regarding booking development and respective market situation

Alignment with Area Commercial Steering on market developments

Predicting the voyage utilization

Responsible for special cargo approval applications (e.g. OOG, Flexi tank) to planners/partner lines

Predict booking developments and liaise with TMPS

Responsible for shipment acceptance handling including waitlist handling Prioritization of cargo in case of an overbooking situation based on commercial rules, operational and cost aspects

Cooperation on ad hoc schedule adjustments / optimizations in collaboration with Voyage Control/Fleet Support Center and Regions

Ensure timely communication/coordination of contingency measures taken (rollovers, C&R, omissions) to reduce customers frustration/improve experience.

Support taking decisions to safeguard schedule reliability, while balancing with other main goals, such as utilizations, costs mitigation – finally taking the best decision possible for the company.

Ensure optimal baselines are in place throughout the year, challenge/propose adjustments proactively according to the reality/situation of each service/vessel. Proactively support & take decisions to avoid costs, e.g. reduce rollovers and/or roll in cost-efficient locations, support taking cost-optimal contingency measures.

Challenge CA's adherence, overbooking levels and Others' share, ensure usage of prioritization rulebook.

Operational background and Trade Management or Commercial Steering experience welcome

Comprehensive knowledge about HL applications (FIS, Qlik.) (Advantageous)

Proficient in MS-Office products (Excel, PowerPoint)

Analytical, systematic and efficient way of working

Motivated, proactive and reliable

Willing to take ownership of tasks and responsibility

Team player with strong communication skills

Excellent negotiations skills and assertiveness

Acceptance of flexible working times also on holidays/weekends

Experience in dealing with different stakeholder groups

Ability to develop and implement new concepts and structures

Knowledge about Hapag-Lloyd's global product offering (Network & Partners) (Advantageous)