Senior Coordinator, TM Uptake Management

Hapag-Lloyd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Hapag-Lloyd in Singapore seeks a Senior Coordinator for Uptake Management to help ensure ships sail full, on schedule, and efficiently by balancing customer demands with operational constraints and commercial priorities.

You will manage vessel space, plan cargo allocation, monitor bookings, and respond quickly to disruptions. The role requires strong numerical thinking, clear communication with global teams, and a proactive, ownership-minded approach.

Qualifications

• Strong analytical thinking with numerical pattern recognition.
• Excellent written and spoken English; cross-team communication.
• Ability to prioritise and make decisions under pressure.
• Proactive mindset to spot issues before they escalate.
• Willingness to learn and take ownership.
• Familiarity with Excel or data tools.

Responsibilities

• Managing vessel space across trade routes.
• Planning cargo allocation based on bookings.
• Monitoring bookings and adjusting plans.
• Making real-time decisions when space is limited.
• Coordinating with planners, commercial teams, and customer service globally.
• Handling delays, transshipments, or special cargo requirements.
• Improving KPIs such as vessel utilisation and on-time loading.

Skills

Analytical thinking

Communication skills

Decision making under pressure

Proactive mindset

Ownership mindset

Data literacy

Education

Maritime studies / Logistics

Tools

Excel

Job description

Senior Coordinator, TM Uptake Management

You’ll play a key role in making sure our ships sail full, efficient, and on schedule balancing customer demands, operational constraints, and commercial priorities.

Responsibilities:

Managing vessel space– ensuring ships are well-utilised across different trade routes

Planning cargo allocation– tactical decision making based on booking development.

Monitoring bookings– tracking how quickly space is filling up and adjusting plans when needed

Making real-time decisions– prioritising cargo when space is limited or disruptions occur

Working with global teams– coordinating with planners, commercial teams, and customer service across regions

Handling operational challenges– e.g. delays, transshipment connections, or special cargo requirements

Improving performance– supporting KPIs such as vessel utilisation, booking response time, and on-time loading

What will help you succeed:

Stronganalytical thinkingand keen to work with numbers and patterns.

Goodcommunication skillsas you’ll be working with different teams globally.

Ability toprioritise and make decisions under pressure.

Aproactive mindsetto spot issues before they escal

Willingness tolearn and take ownership.

Highly advantageous if you:

are familiar with Excel or data tools

have had internships or exposure to shipping/logistics/trade management

We welcome candidates with a background or interest in maritime, logistics, supply chain or trade management

You don’t need full-time experience, but it helps if you:

Have studiedmaritime, logistics, transportation, or a related field

Are comfortable working withdata and making decisions

Enjoy solving problems in afast-paced, real-world environment