Specialist/Snr Specialist, Regional Recruitment

SINGAPORE INSTITUTE OF MANAGEMENT PTE. LTD.; Singapore; Hybrid; SGD 47,000 - 74,000; Full time

Job summary

SIM Global Education is seeking a proactive professional to drive regional student recruitment operations, manage events, and coordinate cross-functional projects. The role involves supporting SIM Regional Offices on administrative matters, claims and payments, and ensuring compliance with audit requirements.

You will also oversee overseas visits and budgets, while maintaining strong stakeholder relationships.

Qualifications

• Bachelor's degree with 1-2 years of experience or Diploma with 2-3 years of experience.
• Fluency in English and Chinese to liaise with English- and Chinese-speaking customers.
• Familiar with EduTrust requirements and regional operations management.
• Willingness to travel overseas when required.
• Experience using SAP Fiori in day-to-day operations.

Responsibilities

• Coordinate regional student recruitment operations, events, and agent performance to ensure efficient outcomes.
• Support administrative matters including claims processing, payments, and audit documentation.
• Organise overseas visits, hosting arrangements, and budget tracking for student representatives.
• Engage with stakeholders and agencies to maintain service standards and audit readiness.
• Assist in updating websites and liaising on inter-departmental projects.

Skills

Project coordination

Stakeholder management

Budget tracking

Bilingual English/Chinese

Education

Bachelor's degree or Diploma in relevant field

Tools

SAP Fiori

Job description

Drives regional student recruitment operations by managing administrative processes, events, agent performance, compliance, and cross-functional projects to ensure efficient and effective recruitment outcomes.

Student Recruitment and Operations

• Support student recruitment support in country/territory assigned.
• Provides support to SIM Regional Offices on administrative matters including claims processing and payment related matters.
• Support also includes events setup, logistics arrangements for overseas visits and support students applications.
• Timely follow-up on payment processing to ensure accurate and prompt submission of invoices.
• Manage and support hosting of overseas visitations.
• Manage student ambassadors engagement for various projects and take charge of budget tracking, including payment, tracking and administer procurement of voucher for student representatives matters.
• Work with internal colleagues to manage audit requirements, including recruitment agent appointment, renewal and termination, update of recruitment agent information and ensure all documentation compliance for annual audit.
• Conduct International Student Satisfactory Survey on half yearly basis, in support for monitoring of agents' performance and service standards.
• Updating of website and other inter-departmental project liaison.
• Provide support in recruitment related events and activities both locally and regionally.
• Proactively review processes and propose potential solutions to improve operational efficiency.
• Organise and conduct new & refresher training for new and current RR staff training.

Project Management

• Co-lead projects to support student recruitment strategies including Study Tour, conferences, and ad-hoc projects.
• Co-Lead for Annual Events.

Academic Education and Work Experience

• Bachelor's degree with 1-2 years of working experiences, OR Diploma holders with at least 2-3 years of working experiences.
• Effectively bilingual in English and the Chinese Language (to maintain and develop relationships with English and Chinese-speaking key customers).
• Familiar with EduTrust requirements and regional operations management.
• Flexibility and ability to deliver tasks/projects within timelines.
• Experience in utilising SAP Fiori in day to day operations.
• May need to travel overseas when required.

Personal Attributes

• A good combination of high intelligence, emotional and cultural quotient.
• Good planning, time and priority management.
• Mature, meticulous and possess high level of discretion and integrity.
• Resourceful team player who is able to work independently and proactive.
• Ability to communicate well for liaison with various stakeholders, such as recruitment agents and industry partners.