Specialist, Regional Recruitment

Singapore Institute of Management Group; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Singapore Institute of Management Group is seeking a dedicated professional for Student Recruitment & Operations. The role entails supporting country/territory recruitment, assisting SIM regional offices with administrative tasks including claims processing and payments, and coordinating events and logistics for overseas visits.

You will also manage payments, host overseas visitations, oversee student ambassador budgets, coordinate audits, and conduct student satisfaction surveys while liaising

Qualifications

• Bachelor's degree or diploma with 1–3 years of working experience
• Effectively bilingual in English and Chinese to engage English- and Chinese-speaking customers
• Familiar with EduTrust requirements and regional operations management
• Flexibility to deliver tasks within timelines
• Willingness to travel overseas when required

Responsibilities

• Support student recruitment in assigned country/territory, and assist SIM Regional Offices with administrative matters including claims processing and payments
• Coordinate events setup and logistics for overseas visits and manage student applications
• Ensure timely payment processing and invoicing
• Assist hosting of overseas visitations and manage student ambassadors engagement, including budget tracking and procurement of vouchers
• Support audit requirements, recruitment agent management, and documentation for annual audits
• Conduct biennial International Student Satisfaction surveys and liaise with agents and partners
• Update website and coordinate inter-departmental project liaison
• Provide support for recruitment-related events locally and regionally
• Review processes to identify efficiency improvements and organise training for RR staff

Education

Bachelor's degree or Diploma in related field

Tools

SAP Fiori

Job description

Student Recruitment and Operations

• Support student recruitment support in country/territory assigned.
• Provides support to SIM Regional Offices on administrative matters including claims processing and payment related matters
• Support also includes events setup, logistics arrangements for overseas visits and support students applications.
• Timely follow-up on payment processing to ensure accurate and prompt submission of invoices
• Manage and support hosting of overseas visitations
• Manage student ambassadors engagement for various projects and take charge of budget tracking, including payment, tracking and administer procurement of voucher for student representatives matters
• Work with internal colleagues to manage audit requirements, including recruitment agent appointment, renewal and termination, update of recruitment agent information and ensure all documentation compliance for annual audit.
• Conduct International Student Satisfactory Survey on half yearly basis, in support for monitoring of agents' performance and service standards
• Updating of website and other inter-departmental project liaison
• Provide support in recruitment related events and activities both locally and regionally
• Proactively review processes and propose potential solutions to improve operational efficiency
• Organise and conduct new & refresher training for new and current RR staff training

Project Management

• Co-lead projects to support student recruitment strategies including Study Tour, conferences, and ad-hoc projects
• Co-Lead for Annual Events

Academic Education and Work Experience

• Bachelor's degree with 1-2 years of working experiences, OR Diploma holders with at least 2-3 years of working experiences
• Effectively bilingual in English and the Chinese Language (to maintain and develop relationships with English and Chinese-speaking key customers)
• Familiar with EduTrust requirements and regional operations management
• Flexibility and ability to deliver tasks/projects within timelines
• Experience in utilising SAP Fiori in day to day operations
• May need to travel overseas when required

Personal Attributes

• A good combination of high intelligence, emotional and cultural quotient
• Good planning, time and priority management
• Mature, meticulous and possess high level of discretion and integrity
• Resourceful team player who is able to work independently and proactive
• Ability to communicate well for liaison with various stakeholders, such as recruitment agents and industry partners

We regret that only shortlisted candidates will be notified.