Specialist, Regional Recruitment

Singapore Institute of Management Pte Ltd; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

Singapore Institute of Management (SIM) is seeking a Student Recruitment and Operations Support to assist SIM regional offices with administrative tasks, claims processing, payments, events logistics for overseas visits, and procurement for student representatives.

The role includes coordinating with internal teams, maintaining audit-ready recruitment agent records, updating the website, and organizing training for RR staff, while ensuring timely follow-ups and adherence to EduTrust standards.

Qualifications

• Bachelor’s degree with 1–2 years of work experience, or Diploma with 2–3 years.
• Fluent English and Chinese to liaise with English- and Chinese-speaking customers/partners.
• Familiar with EduTrust requirements and regional operations management.
• Willingness to travel overseas when required.

Responsibilities

• Provide student recruitment support to SIM regional offices, including claims processing and payments.
• Support events setup, logistics for overseas visits, and budget tracking.
• Manage and audit recruitment agent information and annual audit documents.
• Coordinate with internal teams to improve operational efficiency.
• Organize and deliver RR staff training.
• Maintain website updates and inter-departmental liaison.

Skills

Bilingual English and Chinese

Planning & time management

Team player

Stakeholder communication

Discretion and integrity

Education

Bachelor’s degree with 1–2 years of working experiences

Diploma with 2–3 years of working experiences

Tools

SAP Fiori

Job description

Student Recruitment and Operations Support

student recruitment support in country/territory assigned. Provides support to SIM Regional Offices on administrative matters including claims processing and payment related matters Support also includes events setup, logistics arrangements for overseas visits and support students applications. Timely follow-up on payment processing to ensure accurate and prompt submission of invoices Manage and support hosting of overseas visitations Manage student ambassadors engagement for various projects and take charge of budget tracking, including payment, tracking and administer procurement of voucher for student representatives matters Work with internal colleagues to manage audit requirements, including recruitment agent appointment, renewal and termination, update of recruitment agent information and ensure all documentation compliance for annual audit.

Conduct International Student Satisfactory Survey on half yearly basis, in support for monitoring of agents’ performance and service standards Updating of website and other inter-departmental project liaison Provide support in recruitment related events and activities both locally and regionally Proactively review processes and propose potential solutions to improve operational efficiency Organise and conduct new & refresher training for new and current RR staff training.

Project Management

• Co-lead projects to support student recruitment strategies including Study Tour, conferences, and ad-hoc projects
• Co-Lead for Annual Events

Academic Education and Work Experience

• Bachelor’s degree with 1-2 years of working experiences, OR Diploma holders with at least 2-3 years of working experiences

Effectively bilingual in English and the Chinese Language (to maintain and develop relationships with English and Chinese-speaking key customers) Familiar with EduTrust requirements and regional operations management Flexibility and ability to deliver tasks/projects within timelines Experience in utilising SAP Fiori in day to day operations May need to travel overseas when required.

Personal Attributes

• A good combination of high intelligence, emotional and cultural quotient
• Good planning, time and priority management
• Mature, meticulous and possess high level of discretion and integrity
• Resourceful team player who is able to work independently and proactive
• Ability to communicate well for liaison with various stakeholders, such as recruitment agents and industry partners

We regret that only shortlisted candidates will be notified. The Singapore Institute of Management (SIM) is one of the region’s leading education and lifelong learning institutions, recognized for empowering individuals and enterprises to thrive across life stages through learning. Seeded by the Singapore Economic Development Board in 1964, SIM has, for close to 60 years, been leading in the development of work and industry skills for Singapore’s growth. Through harnessing new knowledge, skills and technology, SIM provides skills-based learning experiences that enable students, professionals, and enterprises to Learn for Life and Thrive for Life. SIM achieves this through SIM Global Education (SIM GE) and SIM Academy. SIM GE focuses on higher education pathways and SIM Academy focuses on Professional Development (PD) and Enterprise Solutions (ES) for career transitions and advancements, and integrated learning solutions for enterprises. For more information on the Singapore Institute of Management, visit sim.edu.sg