Specialist, HR (Employee Experience) - 1 Year Contract

Scoot; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Scoot's Employee Experience team in Singapore supports Flight and Cabin Crew Operations and other staff across the employee lifecycle, from onboarding to offboarding. The Employee Experience Specialist will partner with Finance Payroll and HR Business Partners to deliver best-in-class service, maintain data integrity, and drive process improvements that reflect Scoot's mission and values.

The role requires 3–4 years in HR, a degree in HR or related field, and a strong grasp of government

Qualifications

• 3–4 years HR-related experience.
• Degree in HR or related field.
• Deep knowledge of government & statutory regulations.
• Proven experience in delivering best-in-class employee experience and process improvements.
• Detail-oriented with strong organisational and project planning skills.
• Able to manage multiple projects and deadlines simultaneously.

Responsibilities

• Manage onboarding to offboarding of Crew.
• Main POC for HR-related queries for Crew with a service mindset.
• Maintain data integrity for Crew on HR Systems (personal info, leave, salary adjustments).
• Track, prepare and issue letters for confirmation, extension, promotion, and contract renewal.
• Support pass-related matters/documentation.
• Collaborate with Finance Payroll, Business Partners and HR teams to reengineer processes.

Skills

HR experience

Onboarding

Data management

Regulations knowledge

Project coordination

Interpersonal skills

Independent worker

Education

Bachelor's degree in HR or related field

Tools

HR Systems

Job description

Summary

As a HR Shared Services function, the Employee Experience team has a hand in every pie at Scoot, crafting a workplace experience that authentically reflects the mission, vision, and values of the company; creating memorable, meaningful, and purposeful connections; building a team of service-minded stewards that work on behalf of the workforce; delivering tools and technology to enable seamless workflow, and instilling enthusiasm if not excitement for the work at hand.

The Employee Experience Specialist is part of a small team that is primarily responsible for supporting Flight and Cabin Crew Operations and other categories of employees, including everything from preboarding to offboarding, and everything in-between as part of the employee lifecycle, furthering the team’s objective of delivering a best-in-class employee experience. As part of a dynamic HR team in delivering a holistic Employee Experience, this incumbent will be expected to manage other HR & company-wide administrative tasks.

Job Description

Key Responsibilities

• Manage the administrative requirements from onboarding to offboarding of our Crew
• Main POC for HR-related queries for Crew, ensuring best-in-class support experience throughout lifecycle events (conversions, confirmations, renewals etc) with a service-mindset
• Maintain data integrity for Crew on HR Systems (personal info, leave admin, bonus payments, salary adjustments etc)
• Track, prepare and issue relevant letter for confirmation, extension, promotion and contract renewal
• Support in all work passes related matters/documentation.
• Participate in projects to collaborate with Finance Payroll, Business Partners, and other specialist areas within the HR team on various HR support matters, proposing and influencing solutions to reengineer processes to improve the Employee Experience
• Join in HR projects & initiatives that drives the enhancing of Employee Experience.
• Support any other HR activities

Skills/Experience/Competencies Required

• Passionate about HR and people
• Degree and preferred in relevant HR fields
• 3-4 years of HR-related experience
• Deep-rooted knowledge of government & statutory regulations
• Proven experience in providing a best-in-class employee experience and process improvement initiatives
• Detail-oriented, with excellent organisational and project planning and execution skills
• Demonstrated success managing multiple projects and deadlines simultaneously and seamlessly adapting to evolving business priorities
• Excellent inter-personal skills
• Possess a positive attitude; resourceful and self-motivated
• Able to work independently with minimum supervision, in a team, and cross-functionally with other teams
• Excels in a fun-loving, yet driven environment
• Passion in aviation a bonus