Spa Outlet Manager: Luxury Guest Experience Leader

EXCELLENCE A.S PTE. LTD.; Singapore; In loco; SGD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

EXCELLENCE A.S PTE. LTD. is seeking an Outlet Manager (Facial Spa) to drive the spa's profitability while delivering luxurious, memorable guest experiences.

You will lead daily operations, inspire a high-performing team, and boost sales through strategic promotions and exceptional service. In this role, you will oversee service standards, monitor guest feedback, optimize therapist schedules, and ensure compliance with health and safety.

Competenze

• Minimum 3–5 years in Beauty/Spa, with supervisory experience.
• Strong sales-driven mindset and proven revenue delivery.
• Excellent client service and communication; collaborative team player.
• Willing to work retail hours, weekends, and public holidays.

Mansioni

• Drive spa revenue growth by monitoring sales and implementing strategies to exceed targets.
• Oversee day-to-day spa operations and maintain brand standards.
• Lead, coach, and develop a high-performing spa team to deliver exceptional service.
• Manage inventory, promotions, and service standards to optimize profitability.

Conoscenze

Sales leadership

Team leadership

Customer service

Hospitality mindset

Descrizione del lavoro

EXCELLENCE A.S PTE. LTD. is seeking an Outlet Manager (Facial Spa) to drive the spa's profitability while delivering luxurious, memorable guest experiences.

You will lead daily operations, inspire a high-performing team, and boost sales through strategic promotions and exceptional service. In this role, you will oversee service standards, monitor guest feedback, optimize therapist schedules, and ensure compliance with health and safety.