Spa Outlet Manager: Drive Revenue & Service Excellence

Excellence A.S pte ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Excellence A.S pte ltd in Singapore seeks an Outlet Manager (Facial Spa) to drive profitability while delivering luxurious guest experiences. You will lead daily operations, inspire a high-performing team, and push revenue through strategic promotions, service excellence, and strong client relationships.

The role combines commercial performance with brand standards, ensuring safety, wellness, and consistency across treatments.

Qualifications

• Minimum 3–5 years in Beauty/Spa leadership or supervisory role.
• Proven track record in achieving revenue targets.

Responsibilities

• Drive spa revenue growth by monitoring sales, trends, and implementing strategies.
• Maximize revenue through promotions, retail, upselling, and guest recommendations.
• Prepare sales reports, performance analyses, and forecasts.
• Optimize therapists’ schedules and treatment room utilization.
• Oversee daily spa operations with health and brand standards.
• Create a calm, rejuvenating spa environment and monitor guest satisfaction.
• Coach and develop the team; conduct trainings and staff meetings.
• Maintain inventory and SOPs to ensure efficiency and quality.

Skills

Sales-driven

Team leadership

Customer-focused

Strong communication

Hospitality mindset

Job description

Excellence A.S pte ltd in Singapore seeks an Outlet Manager (Facial Spa) to drive profitability while delivering luxurious guest experiences. You will lead daily operations, inspire a high-performing team, and push revenue through strategic promotions, service excellence, and strong client relationships.

The role combines commercial performance with brand standards, ensuring safety, wellness, and consistency across treatments.