Outlet Manager — Lead Retail & Spa Teams

YOUNG (YANG) TCMWELLNESS PTE. LTD.; Singapore; In loco; SGD 39.000 - 67.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal allowance

Transport allowance

Yearly performance bonus

Medical benefit

Workers’ insurance

Long service award

Leave benefits

Career progression opportunities

Conducive working environment

Descrizione del lavoro

YOUNG (YANG) TCMWELLNESS PTE. LTD. in Singapore is seeking a Retail/Spa Manager to lead frontline staff, drive service excellence, and ensure smooth daily operations of the outlet.

You will manage scheduling, enforce policies, staff training, and compliance with hygiene and safety standards while working to meet sales targets and deliver superior customer experiences. Fluency in English and Chinese is preferred.

Competenze

• Strong leadership and people management abilities.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities in a fast-paced retail setting.
• Proficient in Microsoft Office.
• Must communicate with English and Chinese speaking customers.

Mansioni

• Manage day-to-day activities of staff to ensure coverage and assign work.
• Communicate and enforce policies and procedures.
• Ensure staff training and certification as required and provide tools.
• Oversee outlet operations for efficiency.
• Deliver good and prompt service to satisfy customers.
• Ensure compliance with hygiene, safety and regulations.
• Drive and exceed store targets and supervise frontline staff.

Conoscenze

Leadership

Communication

People management

Multitasking

Bilingual English/Chinese

MS Office proficiency

Strumenti

Microsoft Office

Descrizione del lavoro

YOUNG (YANG) TCMWELLNESS PTE. LTD. in Singapore is seeking a Retail/Spa Manager to lead frontline staff, drive service excellence, and ensure smooth daily operations of the outlet.

You will manage scheduling, enforce policies, staff training, and compliance with hygiene and safety standards while working to meet sales targets and deliver superior customer experiences. Fluency in English and Chinese is preferred.