Solutions Integration Lead - AI & Digital Facilities

E M SERVICES PRIVATE LIMITED

Singapore

On-site

SGD 90,000 - 120,000

Full time

14 days+

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Job summary

E M SERVICES PRIVATE LIMITED seeks an experienced professional to drive solution integration, operational deployment, and service standardisation across its facilities management portfolio. The role focuses on implementing new technologies, improving processes, and advancing smart building capabilities to enhance efficiency and customer experience.

You will partner with estate management and operations teams, develop standardised playbooks, and support AI-enabled innovations while coordinating

Qualifications

Degree in Facilities Management, Estate Management, Engineering, Building Services, Business, Information Technology, or related discipline.
At least 4 years of relevant experience in facilities management, estate management, property management, operations improvement, project implementation, or business transformation.
Experience in facilities management, estate management, property operations, or smart building environments.
Exposure to technology implementation, digital transformation, or operational integration projects.
Familiarity with AI-enabled operational tools, workflow automation, analytics platforms, or smart building technologies.
Experience developing standard operating procedures, service frameworks, or implementation playbooks.

Responsibilities

Support the implementation and integration of new technologies, processes, and service innovations across business units.
Work with operational and estate management teams to understand business requirements and deployment needs.
Coordinate implementation activities and ensure smooth adoption into business-as-usual operations.
Develop implementation plans, operating procedures, and supporting documentation.
Monitor deployment outcomes and recommend improvements.
Analyse existing facilities management and estate management services to identify opportunities for standardisation.
Break down complex service offerings into modular and repeatable service components.
Develop service frameworks, operating models, and deployment playbooks that support scalability and consistency.
Support the packaging of service capabilities into clearly defined solution offerings.
Partner with estate management and facilities operations teams to identify operational challenges and improvement opportunities.
Evaluate current processes and recommend enhancements that improve efficiency, service quality, and customer experience.
Support the implementation of digital solutions and process improvements across managed estates and facilities.
Enable AI, automation, and digital technologies to facilities and estate management operations.
Support the evaluation, pilot implementation, and operational deployment of AI-enabled solutions.
Work with internal stakeholders and external technology partners to assess solution suitability and operational value.
Monitor emerging industry trends and technologies relevant to facilities and estate management.
Collaborate with internal stakeholders across operations, engineering, estate management, sustainability, and corporate functions.
Coordinate with external vendors, technology providers, and solution partners during implementation projects.
Facilitate workshops, user discussions, and solution reviews to gather feedback and support adoption.