Solution Specialist (Telecom / East)

People Profilers Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

People Profilers Pte Ltd is seeking a results-driven Account Management professional in Singapore to grow strategic customer relationships and deliver tailored technology solutions. You will work closely with product support, engineering, IT operations, and finance to ensure successful project delivery and customer satisfaction.

The role emphasizes consultative selling, technical awareness, and proactive engagement with customers to identify opportunities for expansion and improved business

Qualifications

• Minimum diploma or bachelor’s degree in engineering, Information Technology, or a related discipline.
• 2–4 years in Account Management, Technical Sales, Pre-Sales, or customer-facing technical roles.
• Strong attention to detail in quotations, proposals, and tender documentation.
• Customer-focused with a consultative and solution-oriented mindset.
• Analytical, well organized, and able to manage multiple priorities.

Responsibilities

• Support growth and development of customer accounts through consultative solution selling, technical account support, and customer engagement.
• Collaborate with Product Support, Lifecycle Management, Engineering, IT Operations, and other stakeholders to tailor solutions.
• Develop and maintain strong relationships with assigned accounts and support day-to-day activities.
• Understand operational requirements and recommend suitable products, services, and enhancements.
• Participate in customer meetings, product demonstrations, workshops, and POC activities.
• Identify opportunities for account growth through consultative engagement and value-added services.
• Prepare quotations, proposals, tender submissions, and presentation materials with internal teams.
• Work with Finance, Project teams to deliver customer solutions and manage handovers.
• Support contract renewals, expansions, and post-implementation follow-up to ensure satisfaction.
• Handle equipment rental inquiries, quotations, deployment coordination, and related admin tasks.

Skills

Account management

Consultative selling

Technical sales

Pre-sales

Solutions selling

Quotation drafting

Tender submissions

Cross-functional work

Customer engagement

Analytical thinking

Problem-solving

Learning mindset

Education

Minimum diploma or bachelor’s degree in engineering / IT

Job description

Responsibilities

• Responsible for supporting the growth and development of customer accounts through consultative solution selling, technical account support, and customer engagement.

• Working closely with the Product Support & Lifecycle Management, Engineering, IT Operations, and other internal stakeholders, the incumbent will develop an understanding of customers' operational requirements, recommend suitable technology solutions, and support the successful delivery of projects and services.

• Develop and maintain strong relationships with assigned customer accounts, supporting day-to-day account management and customer engagement.

• Understand customers' operational requirements and recommend suitable products, services, and solution enhancements to support their business needs.

• Participate in customer meetings, solution presentations, product demonstrations, workshops, and Proof-of-Concept (POC)activities to promote solutions.

• Identify and support opportunities for account growth through consultative engagement, solution-based selling, and value-added services.

• Prepare quotations, proposals, tender submissions, presentation materials, and other commercial documentation in collaboration with internal stakeholders.

• Work closely with the Product Support & Lifecycle Management, Engineering, IT Operations, Finance, and Project teams to develop, coordinate, and deliver customer solutions.

• Support contract renewals, account expansion opportunities, project handover, customer acceptance, and post-implementation follow-up to ensure customer satisfaction.

• Support equipment rental activities, including customer enquiries, quotations, deployment coordination, equipment returns, and related administrative activities where required.

• Maintain accurate records of customer engagements, quotations, opportunities, and sales activities.

• Represent company professionally during customer meetings, industry events, exhibitions, workshops, and technology showcases.

• Continuously develop product knowledge of emerging technologies to effectively support customer engagements.

• Perform any other duties and responsibilities assigned by the Reporting Manager or Management in support of the Company's business objectives.

Requirements

• Min Diploma or bachelor’s degree in engineering, Telecommunications, Information Technology, Electronics, Computer Science, or a related discipline with 2- 4 years of experience in Account Management, Technical Sales, Pre-Sales, Solution Sales, Sales Engineering, or customer-facing technical roles

• Strong attention to detail, particularly in preparing quotations, proposals, and tender documentation.

• Customer-focused with a consultative and solution-oriented mindset.

• Strong analytical and problem-solving abilities.

• Good organizational skills with the ability to manage multiple priorities.

• Self-motivated, proactive, and eager to learn new technologies.

• Able to work independently as well as collaboratively in a cross-functional environment.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.