Snr/Programmes Executive

Young Women's Christian Association of Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Young Women's Christian Association of Singapore is seeking Programme Executives/Senior Programme Executives to lead and manage impactful programmes under Community Services & Programmes. You will develop content, engage partners and volunteers, and drive outreach to uplift vulnerable groups.

Requirements include a Bachelor Degree or Diploma in Social Science, at least 2 years in social service, proficiency in Microsoft Office, and willingness to work weeknights or weekends when needed.

Qualifications

• Bachelor Degree or Diploma in Social Science preferred.
• At least 2 years in Social Service or related work.
• Fresh graduates may apply with a passion to work in the social service sector.
• Proficient in Microsoft Office applications.
• May be required to work on weeknights or weekends if there are evening or weekend programmes.

Responsibilities

• Develop and update programme logic model / theory of change for new and existing programmes.
• Research on trends and gaps in social service programmes and activities for service users.
• Curate programmes by developing curriculum and adapting session plans with partners and volunteers.
• Outreach to community agencies to build awareness of the programmes.
• Recruit service users into the programmes.
• Provide training and supervision to volunteers to meet service users' needs.
• Build relationships with partners to deliver programmes.

Skills

Communication

Independent work

Team player

Community service passion

Education

Bachelor's Degree in Social Science

Diploma in Social Science

Tools

Microsoft Office

Job description

Programme Executives/ Senior ProgrammeExecutives of YWCA’s Community Services & Programmes drive and manage impactful and sustainable programmes that uplift well-being of vulnerable groups. He/ She will be assigned to manage programmes under one of the following categories:

• Empowering Women. Serving lower-income women through education, employment and enterprises
• Empowering Young Women. Serving NEET (not in education, employment and training) youth through education and employment
• Community Support. Serving low-income families and individuals, including elderly through Food Distribution programmes and community engagement events

Key Responsibilities

Programme Development, Evaluation & Implementation

• Develop and update programme logic model / theory ofchange for new and existing programmes
• Research on trends and latest developments ofprogrammes and activities for service users, and identify existing programmegaps in the social service landscape
• Curate programmes by developing curriculum and adaptingexisting curriculum and session plans or collaborating with community partnersand volunteers to provide the content
• Outreachto community agencies to build awareness of the programmes
• Recruit serviceusers into the programmes
• Responsible for giving the volunteers proper trainingand supervision and guidance so that they can effectively cater to the needs ofthe service users
• Build relationships with partners to better deliver theprogrammes
• Spearhead development of sub-units' programmes; EmpoweringWomen/ Empowering Young Women/ Community Support (for Senior ProgrammesExecutives)

Programme Documentation & Management Reporting

• Upkeep the beneficiary database and physical copies ofthe service users’ application forms & social reports in accordance withPDPA guidelines
• Upkeep the photo repository of beneficiaries andprogrammes
• Ensure that for programmesthat are chargeable, fees are collected on time and reminders of outstandingfee to parents are issued.
• Evaluate the effectivenessof the programmes through administering pre-post-test surveys and participantsatisfaction surveys and analysing the results
• Document the effectiveness of the programme throughcollection of beneficiary impact stories, output indicators and outcomeindicators
• Provide inputs and data for monthly reports to Management,Committee and Board

Budget Management & Administration Management

• Plan and manage the budget for each programme
• Manage theadministration, logistics and operation structure of the programme includingmeal and sustenance delivery
• Communicate and liaise with beneficiaries for anymedia, publicity, marketing, fundraising requests or efforts
• Manage a team of drivers/attendants for weeklydispatch schedule and deliveries (if any)
• Manage and maintain the passenger and goods vans e.g.petrol, insurance and servicing (if any)
• Work closely with Marketing & Communications’ teamby providing details for creative brief to generate publicity materials
• Ensure regular housekeeping of the space and resourcesused for running of the programmes
• Perform any other duties as assignedfrom time to time.

Requirements

• Bachelor Degree or Diploma in Social Science ispreferred
• At least 2 years of working experience inSocial Service or related work
• Fresh graduates with a passion to work in thesocial service sector may apply
• Proficient in Microsoft Office application
• May be required to work on weeknights orweekends if there are evening or weekend beneficiary programmes

Competencies

• Good written and verbal communication skills
• Able to work independently and a good teamplayer
• Pleasant, resourceful and have an interest towork with community partners as well as diverse group of people
• Passionate to serve the community
• Excellent organisation and time managementskills with attention to detail