SME Business Development Manager

good job creations (singapore) pte. ltd.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

good job creations (singapore) pte. ltd. is hiring a Business Development Manager to enhance our Small Business Clients segment within Business Banking. The successful candidate will focus on acquiring new clients and exceeding quarterly sales targets by cross-selling banking products and ensuring excellent client service.

We seek someone with at least 3 years of experience in business banking, a strong grasp of financial products, and proficiency in Mandarin for effective communication. Join us to deliver exceptional service while maintaining high standards.

Qualifications

• At least 3 years of experience in business banking, SME banking, or commercial banking.
• Familiarity with customer due diligence processes, including FATCA.
• Understanding of working capital financing products and mortgage financing principles.
• Proficiency in Mandarin for liaising with Mandarin-speaking clients.

Responsibilities

• Acquire new-to-bank business clients and achieve quarterly sales targets.
• Cross-sell a full suite of business banking products.
• Ensure compliance with internal policies and regulatory guidelines.
• Conduct timely follow-ups and respond to customer enquiries.
• Identify client needs and collaborate with product teams.
• Mentor junior team members.

Skills

Business banking experience

Strong negotiation skills

Financial analysis skills

Communication skills

Relationship-building skills

Education

Tertiary education qualification

Job description

[Job ID: 1483219]

Job Summary

The Small Business Clients segment in Business Banking (“BB”) aims to support companies with turnover of up to US$15m in Singapore by providing a comprehensive suite of financing solutions. As a Business Development Manager, you will actively acquire New-to-Bank (NTB) clients, cross-sell the full BB product suite to exceed quarterly sales targets, support team members where required, and deliver exceptional service that consistently earns positive client feedback.

Responsibilities

• Acquire new-to-bank business clients and achieve quarterly sales and revenue targets.
• Cross-sell a full suite of business banking products to deepen client engagement.
• Ensure strict compliance with internal policies, regulatory guidelines, and credit underwriting standards.
• Conduct timely follow-ups and respond to customer enquiries within two business days.
• Identify client needs and collaborate with product teams to deliver corporate and personal banking solutions.
• Maintain high service standards to ensure positive client experience.
• Mentor junior team members (for senior-level candidates).

Requirements

• At least 3 years of experience in business banking, SME banking, or commercial banking.
• Tertiary education qualification.
• Familiarity with customer due diligence processes, including FATCA.
• Understanding of working capital financing products and mortgage financing principles, including TDSR framework.
• Knowledge of competitive market landscape and ability to position products effectively.
• Strong financial and credit analysis skills are an added advantage.Proficiency in Mandarin language for liaising with Mandarin-speaking clients and stakeholders.
• Strong negotiation, communication, and relationship-building skills.
• Ability to identify client needs and provide appropriate banking solutions.