SMB Sales Specialist, Outbound

MINDBODY Australia; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Mindbody drives wellness businesses by providing software that powers customer engagement and operations. The SMB Sales Specialist role targets the total addressable market, engaging prospects across in-person, phone, text, email, and social channels to close new business.

The role emphasizes achieving revenue targets, managing a robust pipeline, and delivering tailored Mindbody solutions that fit client needs, helping wellness entrepreneurs grow and thrive.

Qualifications

• 1-3 years of SaaS sales experience with a proven closing record.
• Strong communication and negotiation skills.
• Technical aptitude with APIs and cloud concepts is a plus.

Responsibilities

• Drive sales volume via outbound calls, field visits, and digital outreach to single-location Mindbody prospects.
• Initiate sales activity through calls, emails, texts, and social channels, including follows-ups and demonstrations.
• Demo Mindbody software and partner solutions to clients and assist in selecting best-fit solutions.
• Consult with prospects to identify needs and map to Mindbody offerings.
• Build and manage relationships to generate new business opportunities.
• Maintain accurate pipeline and forecast on a monthly and quarterly basis.
• Meet monthly and quarterly quota goals and develop compelling proposals with manager approval.
• Identify differentiators versus competitors in core markets.
• Plan personal sales strategy and daily/weekly/monthly routines to optimize time and outcomes.
• Keep abreast of product updates, releases, and market dynamics.

Skills

SaaS sales

Outbound calls

CRM proficiency

MS Office

Education

Bachelor’s Degree or equivalent

Job description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting‑edge solutions. Join us if you're passionate about enhancing wellness through technology.

Who weare

We drive sales of Mindbody software. The Revenue team helps our customers achieve their business goals, contributes to their growth, and eliminates hurdles by finding smart solutions from our suite of software products. We are strategic, collaborative, and solutions-oriented.

About the right teammember

The SMB Sales Specialist is responsible for achieving sales targets for the Mindbody team. This position is focused on the total addressable market, while maintaining revenue objectives. The position involves communicating with prospects in various forums including field sales and outbound calls, emails, text, and other social media engagements. The SMB Sales Specialist enable others’ passions for health, wellness, and beauty to reach their maximum potential by providing solutions through technology.

About therole

• Drives sales volume via outbound cold calls, outbound field sales, lead generation and closing sales with our single location prospects
• Initiates sales activity via in‑person, phone, text and email, including but not limited to, introduction (cold calls), follow‑ups, and demonstration calls, introduction emails, follow‑up emails, pre‑and post‑demonstration reminder and follow‑up emails
• Demonstrate MINDBODY software, products, and partner solutions to potential clients and assisting them in selecting the best solution(s) for their needs while working within a specific niche
• Consult with prospective clients by addressing their questions and needs to identify the proper MINDBODY solution
• Establish business relationships with prospective customers to generate new business
• Effectively manage pipeline as well as forecasting business on a monthly and quarterly basis
• Consistently achieve monthly and quarterly quota goals
• Develops clear and effective written proposals/quotations for prospective clients upon request with manager approval
• Identifies advantages and key differentiators as compared to competitors within our various markets
• Plans and organizes personal sales strategy as well as strategically plans daily/weekly/monthly schedule to maximize return on time investment
• Keeps abreast of all product updates, including software and application updates and releases, partner offering, market conditions, and competitor activities i.e. updates to competitor software or new competitors in our core verticals
• Participates in trade shows and conventions as required
• All other duties as assigned

Skills & experience

• Bachelor’s Degree in Business Administration or equivalent work experience
• 1-3 years of sales experience, in a closing role at a SaaS company with a stellar record of performance
• Technical aptitude – strong understanding of API’s, SaaS, cloud computing etc.
• Proficient level at Microsoft Suite (Word, Excel, PowerPoint, Access, Publisher)
• Exposure to the health & wellness industry either as an enthusiast or teacher
• Knowledge of web technologies or web savvy
• Good written and verbal communication skills
• Good group presentation skills and ability to communicate effectively
• Demonstrated career stability
• Good attention to detail, extremely organized
• Able to multi-task
• Ability to consistently maintain attention and concentration for extended periods of time and function in a high stress environment, under substantial time pressure
• Must be located in and eligible to work in Singapore

#APAC

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

Note: This description outlines key responsibilities but isn’t intendedto cover every task or duty. Additional responsibilities may beassigned as needed to support the team and business goals.