Site Reliability Administrator - Contract, Roaming at PERSOL

PERSOL; Singapore; On-site; SGD 70,000 - 110,000; Full time

Benefits offered by this job

None

Job summary

PERSOL in Singapore is seeking a Site Reliability Administrator for a 12-month contract, on-site. The role supports multiple sites islandwide and involves 12-hour shifts including public holidays.

Responsibilities include data centre operations, monitoring, incident management, and automation to improve operational efficiency. Prior experience in enterprise or colocation environments and familiarity with ITSM tools are preferred.

Qualifications

• Diploma or Degree in Information Technology, Computer Science, Computer Engineering, Electrical Engineering, Electronics Engineering, or related discipline.
• Minimum 4-6 years of experience in Data Centre Operations, Infrastructure Operations, Site Reliability, or IT Infrastructure Support.
• Prefer applicants with own transport to access Data Center locations islandwide.
• Experience supporting enterprise or colocation data centre environments.
• Experience managing critical infrastructure in a 24x7 operational environment.

Responsibilities

• Manage day-to-day data centre operations, ensuring high availability of critical infrastructure and services.
• Coordinate with Data Centre Facilities teams, vendors, remote hands, and project teams to support operational requirements.
• Support server installations, rack deployments, decommissioning activities, and infrastructure changes.
• Monitor power, cooling, environmental, and IT infrastructure health across multiple sites.
• Perform routine infrastructure health checks, preventive maintenance, and operational readiness reviews.
• Manage rack space allocation, power capacity planning, and infrastructure utilization.

Education

Diploma or Degree in Information Technology, Computer Science, Computer Engineering, Electrical Engineering, Electronics Engineering, or related discipline.

Tools

Nagios

Grafana

Prometheus

OpenDCIM

ServiceNow

Shell/Bash/Python scripting

Job description

Site Reliability Administrator - Contract, Roaming at PERSOL in Singapore, S00, SG.

This Full time on site position offers great opportunities for career growth.

This role requires Site Reliability Administrator to support multiple sites islandwide.

Support Hours - 12 Hours shift - Mon to Sunday including Public Holidays.

Contract Duration - 12 Months.

Key Responsibilities

• Manage day-to-day data centre operations, ensuring high availability of critical infrastructure and services.
• Coordinate with Data Centre Facilities teams, vendors, remote hands, and project teams to support operational requirements.
• Support server installations, rack deployments, decommissioning activities, and infrastructure changes.
• Monitor power, cooling, environmental, and IT infrastructure health across multiple sites.
• Perform routine infrastructure health checks, preventive maintenance, and operational readiness reviews.
• Manage rack space allocation, power capacity planning, and infrastructure utilization.

Monitoring & Automation

• Administer and maintain monitoring platforms such as Nagios, Grafana, Prometheus, OpenDCIM, or similar tools.
• Configure monitoring alerts, thresholds, dashboards, and reporting.
• Develop and maintain automation scripts using Shell, Bash, Python, or similar scripting languages to improve operational efficiency.
• Support integration of infrastructure monitoring, telemetry, and reporting systems.

Incident & Problem Management

• Monitor infrastructure alerts and respond to incidents within agreed service levels.
• Lead incident troubleshooting, impact assessment, escalation, restoration activities, and root cause analysis (RCA).
• Coordinate corrective and preventive actions to minimize recurring incidents.
• Maintain incident records, service requests, and change documentation using ServiceNow or equivalent ITSM platforms.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Computer Engineering, Electrical Engineering, Electronics Engineering, or related discipline.
• Minimum 4-6 years of experience in Data Centre Operations, Infrastructure Operations, Site Reliability, or IT Infrastructure Support.
• Prefer applicants with own transport to access Data Center locations islandwide.
• Experience supporting enterprise or colocation data centre environments.
• Experience managing critical infrastructure in a 24x7 operational environment.

We regret to inform that only shortlisted candidates will be notified.