Data Centre Operations Support

RAPSYS TECHNOLOGIES PTE LTD; Singapore; On-site; SGD 50,000 - 73,000; Full time

Job summary

RAPSYS Technologies Pte Ltd in Singapore is seeking a Data Centre Operations Support professional with at least 3 years in data centre environments to help maintain smooth operations. The role focuses on infrastructure management, security, IT operations, and documentation in a hands-on, office-based setting.

You will monitor power systems, cooling, environmental conditions, access control, CCTV, and incident response while coordinating with vendors and internal teams.

Qualifications

• Diploma or degree in IT, facilities management, or related field.
• Experience in IT/ data centre operations is required.
• Strong problem-solving and analytical skills.
• Excellent communication and coordination abilities.
• Willingness to work in shifts and respond to emergencies.

Responsibilities

• Monitor and maintain data centre infrastructure including power, cooling, UPS/PDUs.
• Coordinate with vendors and teams to resolve infra issues.
• Support facility maintenance, installations, and cable management.
• Monitor access control, CCTV, security logs and incidents.
• Assist IT operations like system health checks, backups, and DR procedures.
• Document layouts, assets, and generate operational reports.

Skills

IT operations

Data centre operations

Problem-solving

Communication

Shift work

Education

Diploma/Degree in IT or Facilities Management

Tools

Monitoring systems

Access control

Security monitoring

Job description

We are looking for a dedicated and detail-oriented Data Centre Operations Support professional to join our team. If you have at least 3 years of experience in data center environments and are passionate about maintaining smooth operations, we want to hear from you!

Location: Singapore, Singapore
Work Mode: Work from Office
Role: Data Centre Operations Support

Role: DATA CENTRE OPERATIONS SUPPORT

Key Responsibilities:

Infrastructure Management:

• Monitor and maintain critical infrastructure including power systems (UPS, PDUs), cooling systems, and fire suppression systems
• Conduct regular environmental monitoring checks (temperature, humidity, water leakage)
• Coordinate with vendors and teams for infrastructure issue resolution
• Support facility maintenance activities and equipment installations
• Maintain cable management and facility organisation
• Ensure facility cleanliness and operational readiness

Physical Security:

• Monitor and manage access control systems and CCTV operations
• Handle visitor management and escort duties
• Maintain security logs and access records
• Ensure compliance with physical security policies
• Report security incidents and anomalies

IT Operations:

• Monitor IT systems health and performance
• Perform basic troubleshooting and system administration tasks
• Support backup operations and disaster recovery procedures
• Process service requests and support incident management
• Assist with change management activities
• Monitor security alerts and perform basic security checks
• Support user access management

Documentation & Reporting:

• Maintain facility layout and infrastructure records
• Update system and operational documentation
• Track IT and infrastructure assets
• Log activities and incidents
• Generate regular operational reports
• Keep maintenance records current

EXPERIENCE AND SKILLS NEEDED

Qualifications:

• Diploma/Degree in IT, Facilities Management, or related field
• Experience in IT operations or data centre operations
• Understanding of infrastructure systems and IT operations
• Knowledge of security principles and compliance requirements
• Strong problem-solving and analytical skills
• Excellent communication and coordination abilities
• Ability to work in shifts or respond to emergencies when required