Site Admin cum PRO - HDB BTO Project - Up to $3,200 - Near Mattar MRT

RECRUIT NOW SINGAPORE PTE. LTD.; Singapore; On-site; SGD 21,000 - 36,000; Full time

Job summary

RECRUIT NOW SINGAPORE PTE. LTD. is hiring a Site Clerk cum Public Relations Officer (HDB BTO) near Mattar MRT. The role supports site operations, project administration and liaison with residents, consultants, authorities, and subcontractors.

Responsibilities include document control, administrative tasks, attendance and payroll support, and coordinating with HQ to ensure timely documentation and professional site representation throughout the construction phase.

Qualifications

• 2 years' experience in administration within the construction industry.
• Experience in construction administration and/or public relations.
• Proficient in MS Office.

Responsibilities

• Document Control: Maintain and update all site records, including inspection forms, drawings, site submissions, and related documents.
• Administrative Support: Assist the project team in preparing minutes of meetings and tracking submission statuses.
• Material & Equipment Records: Maintain records of materials delivered, used, and stored on site; log equipment and tools.
• Timekeeping & Attendance: Monitor daily attendance and overtime records for site workers; submit timesheets for payroll.
• Coordination with HQ: Act as the main liaison with Head Office on site administrative matters; follow up on documentation.
• Community & Resident Liaison: Serve as first contact for school and residents' queries, complaints, and feedback; respond timely.
• Notice Issuance & Communication: Prepare resident notices and organise dialogue sessions and feedback channels.
• Customer Service & Complaint Handling: Attend to residents' feedback and complaints; arrange inspections; document and follow up on resolutions.
• Public Image & Clean Site Representation: Aid initiatives to foster good neighbour relations and maintain a presentable site.

Skills

Administration

Public relations

Tools

MS Office

Job description

Site Clerk cum Public Relations Officer (HDB BTO)

Salary: Up to $2,600-$3,200 basic + Variable Bonus

Working Location: Near Mattar MRT Station

Working Days & Hours: Monday to Friday, 8:30am-5:30pm; Saturday, 8:30am-12:00pm

A construction company involved in HDB BTO projects, supporting site operations, project administration, and coordination with residents, consultants, authorities, and subcontractors.

Job Responsibilities

1. Document Control
   Maintain and update all site records, including inspection forms, drawings, site submissions, and related documents.
   Organise and file correspondence with authorities, consultants, clients, and subcontractors.
2. Administrative Support
   Assist the project team in preparing minutes of meetings and tracking submission statuses.
   Attend to incoming phone calls at the site office during office hours.
   Perform general clerical and administrative duties as directed by the Superintending Officer's Representative (SO Rep).
3. Material & Equipment Records
   Maintain records of materials delivered, used, and stored on site.
   Maintain logs for equipment, machinery, and tools.
4. Timekeeping & Attendance
   Monitor daily attendance and overtime records for site workers.
   Submit timesheets for payroll processing, where required.
5. Coordination with HQ
   Act as the main liaison with Head Office (HQ) on site administrative matters.
   Coordinate and follow up with HQ on relevant documentation and administrative requirements.
6. Community & Resident Liaison
   Serve as the first point of contact for school and residents' queries, complaints, and feedback.
   Provide timely and courteous responses to concerns relating to noise, dust, safety, and work schedules.
7. Notice Issuance & Communication
   Prepare and distribute resident notices, including work commencement and noisy work notifications.
   Organise dialogue sessions, house visits, and feedback channels as required.
8. Customer Service & Complaint Handling
   Attend to and resolve residents' feedback and complaints.
   Arrange site inspections where necessary.
   Maintain a log of feedback and complaints and follow up with the project team on resolutions.
   Draft and reply to residents' feedback, queries, and correspondence.
   Ensure all communications are properly documented and responded to within the required timeframe.
9. Public Image & Clean Site Representation
   Assist in initiatives to foster good neighbourly relations throughout the construction phase.
   Support efforts to maintain a professional, clean, safe, and presentable site environment.

Requirements

• 2 years' experience in administration within the construction industry.
• Experience in construction administration and/or public relations.
• Proficient in MS Office.
• Must have prior construction industry administrative experience.