Construction Site Admin & Resident Liaison

RECRUIT NOW SINGAPORE PTE. LTD.; Singapore; On-site; SGD 29,000 - 36,000; Full time

Job summary

RECRUIT NOW SINGAPORE PTE. LTD. is seeking a Site Clerk cum Public Relations Officer to support HDB BTO projects.

You will manage site records, coordinate with residents, authorities, and HQ, and ensure smooth daily operations at the Mattar area office. The role combines admin duties with public relations responsibilities, requiring 2 years in construction administration and proficiency in MS Office. You will handle notices, timekeeping, and responsive communication to maintain a safe,

Qualifications

• 2 years’ experience in administration within the construction industry.
• Experience in construction administration and/or public relations.
• Proficient in MS Office.

Responsibilities

• Document Control: Maintain and update all site records, including inspection forms, drawings, site submissions, and related documents.
• Organise and file correspondence with authorities, consultants, clients, and subcontractors.
• Administrative Support: Assist the project team in preparing minutes of meetings and tracking submission statuses.
• Attend to incoming phone calls at the site office during office hours.
• Perform general clerical and administrative duties as directed by the SO Rep.
• Material & Equipment Records: Maintain records of materials delivered, used, and stored on site.
• Maintain logs for equipment, machinery, and tools.
• Timekeeping & Attendance: Monitor daily attendance and overtime records for site workers.
• Submit timesheets for payroll processing, where required.
• Coordination with HQ: Act as the main liaison with Head Office (HQ) on site administrative matters.
• Coordinate and follow up with HQ on relevant documentation and administrative requirements.
• Community & Resident Liaison: Serve as the first point of contact for school and residents’ queries, complaints, and feedback.
• Provide timely and courteous responses to concerns relating to noise, dust, safety, and work schedules.
• Notice Issuance & Communication: Prepare and distribute resident notices, including work commencement and noisy work notifications.
• Organise dialogue sessions, house visits, and feedback channels as required.
• Customer Service & Complaint Handling: Attend to and resolve residents’ feedback and complaints.
• Arrange site inspections where necessary.
• Maintain a log of feedback and complaints and follow up with the project team on resolutions.
• Draft and reply to residents’ feedback, queries, and correspondence.
• Ensure all communications are properly documented and responded to within the required timeframe.
• Public Image & Clean Site Representation: Assist in initiatives to foster good neighbourly relations throughout the construction phase.
• Support events to maintain a professional, safe, and presentable site environment.

Skills

Public relations

Administrative support

MS Office

Job description

RECRUIT NOW SINGAPORE PTE. LTD. is seeking a Site Clerk cum Public Relations Officer to support HDB BTO projects.

You will manage site records, coordinate with residents, authorities, and HQ, and ensure smooth daily operations at the Mattar area office. The role combines admin duties with public relations responsibilities, requiring 2 years in construction administration and proficiency in MS Office. You will handle notices, timekeeping, and responsive communication to maintain a safe,