Construction Public Relations Officer (PRO)

APOLLO BUILDERS PTE. LTD.; Singapore; On-site; SGD 33,000 - 56,000; Full time

Job summary

APOLLO BUILDERS PTE. LTD. is seeking a PRO to manage public relations and stakeholder engagement for HDB projects. The role requires coordinating with residents, Town Councils, authorities and the project team to ensure timely communications and issue resolution.

You will also support site administration, attendance monitoring and coordination with Head Office and Procurement. Strong English, organisational and problem-solving skills are essential to succeed.

Qualifications

• Minimum 2 years of relevant working experience in Singapore's construction industry, with experience in HDB projects.
• Prior experience in Singapore HDB construction projects is mandatory.
• Previous experience as a Public Relations Officer (PRO) in construction projects is required.
• Familiar with HDB project requirements, resident engagement procedures and complaint management.
• Experience in site administration, workers' attendance monitoring and disciplinary coordination is preferred.
• Able to coordinate effectively with site teams, Head Office and Procurement Department.
• Strong communication, interpersonal, organisational and problem-solving skills.

Responsibilities

• Act as the main point of contact between the company, HDB residents, Town Councils, relevant authorities and project stakeholders.
• Handle public enquiries, feedback and complaints professionally, ensuring timely follow-up and resolution.
• Coordinate with site management to address residents' concerns regarding construction activities, noise, dust, access and safety.
• Conduct regular site visits and maintain positive relationships with residents and surrounding communities.
• Prepare and distribute notices, circulars and announcements regarding upcoming construction activities and potential disruptions.
• Attend meetings with HDB representatives, Town Councils and other relevant stakeholders when required.
• Maintain proper records of public feedback, complaints and follow-up actions.
• Prepare regular public relations reports and updates for project management.

Skills

Strong communication

Interpersonal skills

Organisational skills

Problem-solving

Independent work

Microsoft Word

Microsoft Excel

Microsoft Outlook

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Responsibilities

Public Relations & Stakeholder Management

• Act as the main point of contact between the company, HDB residents, Town Councils, relevant authorities and project stakeholders.
• Handle public enquiries, feedback and complaints professionally, ensuring timely follow-up and resolution.
• Coordinate with site management to address residents' concerns regarding construction activities, noise, dust, access and safety.
• Conduct regular site visits and maintain positive relationships with residents and surrounding communities.
• Prepare and distribute notices, circulars and announcements regarding upcoming construction activities and potential disruptions.
• Attend meetings with HDB representatives, Town Councils and other relevant stakeholders when required.
• Maintain proper records of public feedback, complaints and follow-up actions.
• Prepare regular public relations reports and updates for project management.

Site Administration & Worker Management

• Provide administrative support to the project team and assist in daily site operations.
• Monitor, maintain and verify workers' daily attendance records, including working hours, overtime and absenteeism.
• Coordinate with site supervisors and the HR Department on attendance discrepancies, leave matters and other worker-related issues.
• Assist site management in monitoring workers' discipline, conduct and compliance with company rules and regulations.
• Report disciplinary issues to site management and HR, and assist with necessary follow-up actions.
• Maintain proper site administrative records, documentation and reports.

Head Office Coordination & Procurement Support

• Act as a key liaison between the site team and Head Office to ensure smooth communication and coordination.
• Coordinate closely with the Procurement Department on site material requirements, purchase requests and delivery arrangements.
• Follow up on material orders, delivery schedules and outstanding procurement matters to support site operations.
• Communicate site requirements, operational issues and urgent requests to the relevant Head Office departments.
• Assist in coordinating administrative matters between the project team, HR, Procurement and other departments.
• Perform other related duties as assigned by management.

Job Requirements

• Minimum 2 years of relevant working experience in Singapore's construction industry, with experience in HDB projects.
• Prior experience in Singapore HDB construction projects is mandatory.
• Previous experience as a Public Relations Officer (PRO) in construction projects is required.
• Familiar with HDB project requirements, resident engagement procedures and complaint management.
• Experience in site administration, workers' attendance monitoring and disciplinary coordination is preferred.
• Able to coordinate effectively with site teams, Head Office and Procurement Department.
• Strong communication, interpersonal, organisational and problem-solving skills.
• Able to handle residents' complaints and challenging situations professionally.
• Proficient in Microsoft Office applications, including Word, Excel and Outlook.
• Good command of written and spoken English.
• Able to work independently, multitask and work effectively in a fast-paced construction environment.
• Responsible, proactive and detail-oriented with strong follow-up skills.