Singapore Client Growth & Solutions Lead

Rakuten; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Rakuten Asia Pte. Ltd. in Singapore is seeking a results-driven market development professional to drive new client acquisition and revenue growth for Singapore.

You will manage key accounts, lead bids, and collaborate with cross-country project teams to deliver high-quality solutions. The role requires 2-3 years in market research or related fields, strong client relationships, and hands-on experience in proposal writing, questionnaire design, field coordination, and data processing.

Qualifications

• 2-3 years of experience in Market Research or related field.
• Proven experience managing sales or revenue targets independently.
• Strong client relationship management skills.
• Hands-on experience in: Writing proposals; Questionnaire design; Fieldwork coordination; Data processing.
• Ability to guide clients transitioning from traditional research to online methodologies.
• Excellent presentation and communication skills.
• Good understanding of sales & marketing principles.
• Proficient in written and spoken English and Chinese.
• Basic technical understanding of web, database, SaaS, or statistical applications and gen AI tools /Microsoft tools knowledge (Excel/Word/PPT).
• Basic technical understanding of how the web works, including redirects, coding fundamentals, and concepts relevant to survey programming and panel backend management.

Responsibilities

• Responsible for new client development and revenue targets for Singapore.
• Account management of key clients with targeted numbers.
• Management, support and growth of other key accounts as assigned by Country Director Singapore.
• Contribute to sales expansion in Singapore under Country Director Singapore.
• Leads generation.
• Handling daily sales inquiries and prepare quotations and proposals for clients.
• Managing weekly sales progress and report to the top management.
• Following up on potential bids and sales issues from commissioned projects.
• Presenting Rakuten Insight’s services and products professionally to clients.
• Communicating with project teams across different countries effectively.
• Developing sales analysis and strategic business development plan to achieve sales target.
• Identifying new business opportunities and pro-actively approach new clients.
• Working closely with project managers to ensure timely delivery of projects to the highest quality.

Skills

Market research

Client relationship management

Proposal writing

Presentation skills

Bilingual English/Chinese

Survey programming basics

Web & data basics

Tools

SaaS tools

Microsoft Office

Survey programming basics

Web & database basics

Job description

Rakuten Asia Pte. Ltd. in Singapore is seeking a results-driven market development professional to drive new client acquisition and revenue growth for Singapore.

You will manage key accounts, lead bids, and collaborate with cross-country project teams to deliver high-quality solutions. The role requires 2-3 years in market research or related fields, strong client relationships, and hands-on experience in proposal writing, questionnaire design, field coordination, and data processing.