Signage Sales & Client Success Specialist

Flasingapore; Singapore; On-site; SGD 35,000 - 52,000; Full time

Job summary

Omni Connection Pte Ltd (SIGNARAMA SINGAPORE) is seeking a results-driven sales and customer service professional to manage client relationships and drive new business in Singapore.

You will respond to walk-ins, calls, emails, and online inquiries, identify client needs for signage and branding, and coordinate with production teams to deliver projects smoothly.

Qualifications

• Minimum 2-3 years of sales, customer service or account management experience.
• Friendly, confident and enjoys interacting with people.
• Strong communication and interpersonal skills.
• Comfortable making cold calls and following up on sales opportunities.
• Sales-driven with a positive attitude and motivated to achieve monthly targets.
• Good organisational skills and able to manage multiple customer enquiries simultaneously.

Responsibilities

• Build and maintain strong relationships with new and existing customers.
• Attend to walk-in, phone, email and online enquiries professionally.
• Identify customer needs and recommend suitable signage and branding solutions.
• Proactively generate new business through cold calling, networking and business development activities.
• Follow up promptly on sales enquiries, quotations and leads to maximise conversion.
• Prepare quotations and process customer orders (training will be provided).
• Coordinate with the production and installation teams to ensure projects are delivered smoothly.
• Update customer information, quotations and sales activities in the POS/CRM system.
• Achieve individual monthly sales targets and contribute to the store's overall performance.
• Deliver excellent customer service before, during and after each project.

Skills

Customer service

Sales

Teamwork

Sales management

Motivated

Communication

Interpersonal skills

Tools

POS

CRM

Quotation systems

Job description

Description

• Build and maintain strong relationships with new and existing customers.
• Attend to walk-in, phone, email and online enquiries professionally.
• Identify customer needs and recommend suitable signage and branding solutions.
• Proactively generate new business through cold calling, networking and business development activities.
• Follow up promptly on sales enquiries, quotations and leads to maximise conversion.
• Prepare quotations and process customer orders (training will be provided).
• Coordinate with the production and installation teams to ensure projects are delivered smoothly.
• Update customer information, quotations and sales activities in the POS/CRM system.
• Achieve individual monthly sales targets and contribute to the store's overall performance.
• Deliver excellent customer service before, during and after each project.

Requirements

• Minimum 2-3 years of sales, customer service or account management experience.
• Friendly, confident and enjoys interacting with people.
• Strong communication and interpersonal skills.
• Comfortable making cold calls and following up on sales opportunities.
• Sales-driven with a positive attitude and motivated to achieve monthly targets.
• Good organisational skills and able to manage multiple customer enquiries simultaneously.
• Basic computer literacy with experience using POS, CRM or quotation systems preferred.
• Able to prepare quotations and invoices (training will be provided).
• Self-motivated, proactive and willing to learn.
• Team player with a strong sense of responsibility and accountability.
• Experience in the signage, printing, advertising or related industries will be an advantage, but is not essential.

Skills Requirements

customer service customer support teamwork sales management motivated communication interpersonal skills

About Omni Connection Pte Ltd (SIGNARAMA SINGAPORE)

Signarama® is the world's largest sign and graphics franchise, with more than 750 locations across over 60 countries. Founded in 1986, the brand has over 40 years of franchise experience and is part of Starpoint Brands, a division of United Franchise Group (UFG) — a global leader in business-to-business franchising.

Since opening its first store in New York, Signarama has grown into a trusted international network serving businesses of all sizes with high-quality signage and visual communication solutions. Today, independently owned Signarama centres combine global expertise with local knowledge to deliver customised signage solutions across retail, commercial, healthcare, education, hospitality and industrial sectors.

Signarama Singapore has been serving the local business community since 2010, helping organisations strengthen their brands through quality signage, graphics and visual communications. In 2018, Omni Connection Pte Ltd was appointed the Master Licence Partner for Signarama in Singapore and has since focused on developing a strong and sustainable franchise network supported by proven business systems, comprehensive training, marketing support and ongoing operational guidance.

Recognised as the Best Signage & Communications Franchise at the Global Franchise Awards 2026, Signarama continues to set the benchmark for excellence in the signage and visual communications industry. With a globally recognised brand, a proven franchise model and over four decades of industry experience, Signarama continues to be the trusted choice for entrepreneurs looking to build successful businesses while helping other businesses grow through effective visual communication.

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