Shop Sales Manager

AL NUSRA TRADING; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

AL NUSRA TRADING is seeking a candidate to lead retail sales and store operations in Singapore. The role focuses on achieving sales targets, guiding staff, and ensuring efficient merchandising and inventory management.

The position emphasizes delivering excellent customer service, maintaining store standards, and implementing strategies to drive revenue and brand loyalty in a competitive retail environment.

Responsibilities

• Sales targets: set and monitor targets to boost revenue.
• Performance metrics: track team performance and adjust strategies.
• Staff leadership: hire, train, schedule, and motivate retail associates.
• Operations and inventory: monitor stock levels, manage orders, ensure shelves stocked.
• Customer service: handle escalations and inquiries to maintain brand loyalty.
• Merchandising and maintenance: maintain cleanliness, displays, and safety compliance.

Job description

Core Duties and Responsibilities

• Sales and Performance Management : Set sales targets, track team performance metrics, and implement strategies to boost revenue. [1, 2, 3]
• Staff Leadership : Hire, train, schedule, and motivate retail associates to deliver exceptional service. [1, 2]
• Operations and Inventory : Monitor stock levels, manage orders, and ensure the sales floor is fully stocked. [1, 2]
• Customer Service : Handle escalated customer complaints, inquiries, and feedback to maintain brand loyalty. [1, 2]
• Merchandising and Maintenance : Maintain store cleanliness, visual displays, and safety compliance. [1, 2]