Shipping Specialist - End-to-End Logistics

West Pharmaceutical Services, Inc; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

West Pharmaceutical Services, Inc is seeking a Shipping Specialist to manage all shipments from Jurong, SG, ensuring accuracy, timely documentation, and on-time delivery. The role coordinates with forwarders, carriers and QA to maintain compliant shipping records and optimize processes.

You will handle documentation, insurance, permits and letters of credit as needed, and work closely with warehouse and customer service to resolve issues and improve efficiency.

Qualifications

• Must-have shipping/logistics experience
• Strong understanding of import/export procedures and Incoterms
• Experience with documentation (BL/COO/permits)
• Proficiency in Microsoft Office and logistics tools
• Excellent communication, negotiation and problem-solving skills
• Team player able to work independently in fast-paced environment

Responsibilities

• Handle end-to-end shipping operations (Sea, Air, FCL, LCL).
• Book shipments to meet OTIF timelines.
• Select carriers and routes for every delivery.
• Create and verify shipping docs (delivery notes, invoices, labels).
• Coordinate bookings, docs (HBL/MBL/COO), permits and customs.
• Apply for insurance, COO and SICC/FTA as needed.
• Work with QA on Quality Certificates for customers.
• Coordinate with carriers, forwarders and warehouse for timely execution.
• Lead resolution of shipment issues and deviations.
• Ensure compliance with import/export regulations.
• Distribute original shipping docs to customers.
• Provide training to new staff and maintain master data accuracy.

Job description

West Pharmaceutical Services, Inc is seeking a Shipping Specialist to manage all shipments from Jurong, SG, ensuring accuracy, timely documentation, and on-time delivery. The role coordinates with forwarders, carriers and QA to maintain compliant shipping records and optimize processes.

You will handle documentation, insurance, permits and letters of credit as needed, and work closely with warehouse and customer service to resolve issues and improve efficiency.