Shipping Operations & Billing Specialist

JAC RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 27,000 - 45,000; Full time

Job summary

JAC RECRUITMENT PTE. LTD. partners with a global container shipping company to hire a Shipping Executive. The role exposes you to contract administration, billing, customer account management and operations support while working closely with customers and internal teams.

You will assist in managing customer agreements and billing, monitor slot usage, and help resolve inquiries to ensure smooth commercial operations. Training will be provided for candidates with or without shipping experience.

Qualifications

• Diploma in Shipping/Logistics or related discipline required.
• Open to candidates with or without shipping experience; training provided.
• Proficient in Microsoft Excel with strong analytical and numerical skills.
• Detail-oriented with data accuracy and problem-solving ability.
• Strong communication and interpersonal skills; able to collaborate with internal/external stakeholders.

Responsibilities

• Assist in maintaining customer agreements, contract information, and billing instructions for accurate invoicing.
• Monitor slot usage data and investigate discrepancies, coordinating with relevant parties to keep records updated.
• Prepare reconciliation statements and invoices in accordance with contractual terms and timelines.
• Liaise with customers on billing matters, statements, and account inquiries.
• Support resolution of operational and billing discrepancies while maintaining high service levels.

Job description

JAC RECRUITMENT PTE. LTD. partners with a global container shipping company to hire a Shipping Executive. The role exposes you to contract administration, billing, customer account management and operations support while working closely with customers and internal teams.

You will assist in managing customer agreements and billing, monitor slot usage, and help resolve inquiries to ensure smooth commercial operations. Training will be provided for candidates with or without shipping experience.