Shipping Operations & Billing Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a detail-focused administrator to manage deal structures, reconcile agreements, and ensure accurate invoicing.

The role involves updating system records with contract and billing details, communicating slot charges to customers, reconciling usage against commitments, and resolving customer queries with timely invoicing. Adhoc duties may be assigned as needed.

Responsibilities

• Understand the structure of each deal & items stating in the checklist prior preparing the reconciliation template
• Close follow-up with Line Manager to ensure checklist is drawn up for each agreement prior the deal commences, making sure the checklist is updated whenever there's changes to the deal
• Setup contract details in system together with billing instructions to facilitate correct invoicing to customers
• Update customers on the monthly slot charges with bunker update & ensure correct fixed slot invoices issued promptly to customers
• Extract customers' loading information - to scrutinize the report & probe agents for clarification on any data discrepancies, also follow up to ensure system gets updated with correct records
• Submit reconciliation statement to customers on their slot usage against their slot commitment, it has to be drawn up accurately & submit within stipulated timeframe
• Follow up with customer for the statement confirmation & ensure accurate & timely issuance of invoices
• Handle queries raised by customers & resolve the disputes independently; and
• Any other adhoc duties as assigned.

Job description

Recruit Express Pte Ltd is seeking a detail-focused administrator to manage deal structures, reconcile agreements, and ensure accurate invoicing.

The role involves updating system records with contract and billing details, communicating slot charges to customers, reconciling usage against commitments, and resolving customer queries with timely invoicing. Adhoc duties may be assigned as needed.