F&b Executive

ANGLESEY EMPLOYMENT AGENCY PTE. LTD.; Singapore; Presencial; SGD 32.000 - 42.000; Jornada completa

Descripción de la vacante

ANGLESEY EMPLOYMENT AGENCY PTE. LTD. in Singapore is seeking an energetic F&B Executive to join our operations team.

You will support the Outlet Manager in daily shift operations, supervise service staff, manage inventory, and uphold high standards of guest experience. The role requires a Diploma/Higher Nitec in Hospitality or equivalent, 2–3 years in F&B, and a valid Food Safety Course Level 1. You will work flexible shifts, including weekends, and collaborate with kitchen and bar teams to

Formación

• Diploma / Higher Nitec / Nitec in Hospitality Management, Food & Beverage Services, or equivalent.
• Minimum 2-3 years of experience in an F&B environment with at least 1 year in a supervisory or senior service role.
• Valid Food Safety Course Level 1 (or ServSafe equivalent) certified by SFA.

Responsabilidades

• Assist in managing daily Front-of-House (FOH) operations, floor flow, table reservations, and guest greetings.
• Lead, brief, and supervise junior service staff, floor stewards, and part-timers during shifts.
• Monitor inventory levels, daily stock counts, ordering, and shrinkage/wastage.
• Operate POS systems, manage daily cash/card settlement reports, and coordinate with kitchen and bar teams to ensure smooth service and promotions.

Conocimientos

Service Mindset

Tech-Savvy

Leadership

Flexibility

Educación

Hospitality diploma / Nitec

Herramientas

Toast

Lightspeed

OpenTable

Revel

Descripción del empleo

Job Description

About the Role

We are looking for a energetic, detail-oriented, and customer-focused F&B Executive to join our operational team.

In this role, you will assist the Outlet Manager / F&B Manager in overseeing daily shift operations, supervising floor and service staff, managing inventory, and ensuring that our guests receive a consistently high standard of service and dining experience.

Key Responsibilities

• 1. Daily Operations & Service Excellence
  • Assist in managing daily Front-of-House (FOH) operations, floor flow, table reservations, and guest greetings.
  • Ensure all service staff adhere to Standard Operating Procedures (SOPs), brand standards, and service protocols.
  • Handle guest feedback, inquiries, and complaints professionally and promptly to maintain high customer satisfaction.
• 2. Staff Supervision & Shift Management
  • Lead, brief, and supervise junior service staff, floor stewards, and part-timers during shifts.
  • Assist with staff scheduling, shift rostering, and allocation of floor duties.
  • Conduct training for new hires on service flow, POS operation, product knowledge, and upselling techniques.
• 3. Inventory, Hygiene & Compliance
  • Assist in monitoring inventory levels, daily stock counts, ordering, and controlling shrinkage/wastage.
  • Ensure strict adherence to food safety, hygiene, and cleanliness standards in accordance with Singapore Food Agency (SFA) regulations.
  • Ensure workplace safety and health (WSH) standards are maintained on the service floor at all times.
• 4. Administrative & Sales Support
  • Operate POS systems, manage daily cash/card settlement reports, and reconcile shift end-of-day sales.
  • Work with the kitchen and bar teams to ensure smooth coordination between service and food preparation.
  • Promote seasonal menu items, events, and special promotions to drive outlet sales.

Job Requirements

Qualifications & Experience

• Diploma / Higher Nitec / Nitec in Hospitality Management, Food & Beverage Services, or equivalent.
• Minimum 2-3 years of experience in an F&B environment (restaurants, hotel outlets, cafes, or bistros), with at least 1 year in a supervisory or senior service role.
• Valid Food Safety Course Level 1 (or ServSafe equivalent) certified by SFA.

Skills & Attributes

• Service Mindset: Strong passion for customer service and hospitality with excellent communication skills.
• Tech-Savvy: Hands-on experience operating Point-of-Sale (POS) systems (e.g., Toast, Lightspeed, Opentable, Revel).
• Leadership: Natural ability to guide, motivate, and manage floor staff during peak service hours.
• Flexibility: Willingness to work shift hours, weekends, and Public Holidays in accordance with duty rosters.