ServiceNow ESM Network Discovery Engineer

Ariston Services Group; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

Ariston Services Group in Singapore seeks an Enterprise Service Management (ServiceNow) Delivery Engineer to lead the network component onboarding onto ServiceNow. You will drive network discovery and CMDB validation for 450+ devices, ensuring accurate configuration data underpins service management and operations.

The role is delivery-focused, collaborating with the client’s Network Operations and the ESM programme, with a strong emphasis on data quality and repeatable onboarding processes.

Qualifications

• Hands-on ServiceNow Discovery and Service Mapping experience.
• Strong CMDB data models and CI relationships knowledge.
• Solid network fundamentals to interpret topology.
• Scripting/automation experience in Python or PowerShell is a plus.
• Detail-oriented with data-validation discipline.

Responsibilities

• Lead onboarding of the network component onto the Enterprise Service Management (ESM) via ServiceNow.
• Drive network discovery for 450+ device estate and validate CMDB data.
• Collaborate with client Network Operations and ESM programme to ensure data quality.
• Define and refine discovery patterns, probes and credentials for reliable onboarding.
• Troubleshoot discovery gaps and data-quality issues and drive resolutions.
• Document onboarding procedures, discovery configuration and CMDB data standards for network assets.

Skills

ServiceNow Discovery

Service Mapping

CMDB data models

Network fundamentals

Python scripting

Tools

ServiceNow

PowerShell

Python

Job description

Ariston Services Group in Singapore seeks an Enterprise Service Management (ServiceNow) Delivery Engineer to lead the network component onboarding onto ServiceNow. You will drive network discovery and CMDB validation for 450+ devices, ensuring accurate configuration data underpins service management and operations.

The role is delivery-focused, collaborating with the client’s Network Operations and the ESM programme, with a strong emphasis on data quality and repeatable onboarding processes.