ServiceNow ESM Network Delivery Engineer

INFRASOFT TECHNOLOGIES PTE LTD; Singapore; Vor Ort; SGD 80.000 - 110.000; Vollzeit

Zusammenfassung

INFRASOFT TECHNOLOGIES PTE LTD is seeking an ESM (ServiceNow) Delivery Engineer to lead the network component of our Service Management onboarding. You will drive network discovery, CMDB validation and onboarding of a 450+ device estate with accurate configuration data.

You will work closely with GIC's Network Operations team and the ESM programme to deliver data-quality outcomes and repeatable onboarding, while documenting procedures for handover to the permanent team.

Qualifikationen

• 5+ years in network engineering / operations with CMDB / ITSM exposure.
• Hands‑on ServiceNow Discovery and Service Mapping experience.
• Strong CMDB data models, CI relationships and data-quality practices.
• Scripting experience (Python, PowerShell) is a plus.

Aufgaben

• Execute network discovery across the 450+ device estate using ServiceNow Discovery and Service Mapping.
• Validate, reconcile and remediate CMDB CI data for network assets and relationships.
• Onboard network devices into the ESM/ServiceNow platform with accurate attributes and mappings.
• Document onboarding procedures and CMDB data standards for network assets.

Kenntnisse

ServiceNow Discovery

Service Mapping

CMDB data models

Network engineering

Data quality governance

Python / PowerShell

Tools

ServiceNow

Jobbeschreibung

INFRASOFT TECHNOLOGIES PTE LTD is seeking an ESM (ServiceNow) Delivery Engineer to lead the network component of our Service Management onboarding. You will drive network discovery, CMDB validation and onboarding of a 450+ device estate with accurate configuration data.

You will work closely with GIC's Network Operations team and the ESM programme to deliver data-quality outcomes and repeatable onboarding, while documenting procedures for handover to the permanent team.