ServiceNow Developer: Flow Automation & Custom Apps

TALENT XPERTS PTE. LTD.; Singapore; On-site; SGD 89,000 - 134,000; Full time

Job summary

Talent Xperts PTE. LTD. is seeking a skilled ServiceNow Developer to design, develop, and optimize custom applications and workflows on the ServiceNow platform.

The role emphasizes Flow Designer, scripting, catalog items, and workflow automation to improve user experience and service delivery. You will collaborate with stakeholders and other developers to implement scalable solutions and ensure data integrity.

Candidates with expertise in ITSM/ITOM modules and REST/SOAP integrations are preferred.

Qualifications

• Proven experience as a ServiceNow Developer with strong understanding of the platform architecture.
• Proficiency in JavaScript and ServiceNow scripting components.
• Hands-on experience with Flow Designer, Service Catalog, and Workflow Editor.
• Familiarity with Order Guides, variables configuration, and UI customization.
• Strong problem-solving and debugging skills.
• Excellent communication and documentation abilities.
• ServiceNow Certified Application Developer (preferred).

Responsibilities

• Custom Application Development: Build and maintain custom applications tailored to business needs using ServiceNow Studio and scoped applications.
• Flow Designer Expertise: Design and implement complex workflows using Flow Designer, including multi-task flows, rollback mechanisms, and conditional logic.
• Scripting: Develop and optimize server-side and client-side scripts (Business Rules, Script Includes, UI Policies, Client Scripts).
• Order Guides & Variables: Configure Order Guides with dynamic variables, managing both left and right panel behaviors for intuitive user experiences.
• Email Notifications: Create and manage email templates and notification triggers based on workflow events and user actions.
• Script Optimization: Refactor and streamline existing scripts for performance, readability, and maintainability.
• Catalog Item Development: Design and configure Service Catalog items with associated workflows, variables, and user interface policies.
• Workflow Automation: Build and maintain workflows using both legacy Workflow Editor and Flow Designer, ensuring seamless service delivery.
• Rollback Mechanisms: Implement rollback strategies within Flow Designer to ensure data integrity and error handling.
• Collaboration: Work closely with stakeholders, business analysts, and other developers to gather requirements and deliver solutions.

Skills

ServiceNow

JavaScript

Flow Designer

Service Catalog

Workflow Editor

Order Guides

UI Customization

Debugging

Documentation

Communication

Tools

REST APIs

SOAP APIs

Job description

Talent Xperts PTE. LTD. is seeking a skilled ServiceNow Developer to design, develop, and optimize custom applications and workflows on the ServiceNow platform.

The role emphasizes Flow Designer, scripting, catalog items, and workflow automation to improve user experience and service delivery. You will collaborate with stakeholders and other developers to implement scalable solutions and ensure data integrity.

Candidates with expertise in ITSM/ITOM modules and REST/SOAP integrations are preferred.